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Product Owner Itsm Tooling

il y a 2 semaines


Brussels, Belgique Equans Temps plein

**Requisition ID**: ENG00043495

**Domein**: Digital and IT/Analyst

**Soort baan**: Onbepaalde duur

**Werktijd**: Fulltime

For our IT department, located in Brussels, EQUANS (the new name of ENGIE Solutions in Belgium) is looking for an experienced Product Owner ITSM Tooling (with a focus on ServiceNow) and willing to be part of an ongoing adventure.

**As a Product Owner ITSM Tooling you are in charge of**:
defining the appropriate organization for the portfolio you manage
managing the relations with the IT business representatives
defining its corresponding sourcing strategy
defining SLA’s, OLA’s, 3rd party contracts
managing & reporting internally within IT
developing the appropriate roadmap of our ITSM tooling
define the priorities of our backlog and have it continuously delivered

In your role

you hierarchically report within the Digital Platforms department, but your functional scope will be throughout the full IT division
you are considered as a senior delivery expert and as such have impact on our way of working
you are considered as an expert both in ITSM tooling as well as in IT processes. You are the linking pin to make sure that our IT processes & procedures are well translated into our ITSM tooling
your main focus is to have our ServiceNow platform evolve drastically in the upcoming years

Your skills and knowledge

your agile mindset makes it possible that that our ITSM tooling is continuously evolving
you are in charge of having the right mix of profiles in your (virtual) team in order to make this happen
you have a deep understanding of how IT operates, what kind of processes are needed to support its functioning and how this is to be translated into our portfolio of ITSM tools
you preferably have experience in ITSM tooling such as ServiceNow
you have budgeting experience
you show leadership, are communicative and can easily set up the operational networking relations in a complex organization
you can express a vision, translate this into a roadmap and manage its operational roll out
you are pragmatic but also result oriented
you are hands-on oriented
ideally, you speak fluently English, Dutch & French

The mission of our IT organization is to strengthen our partnership with the business and gradually enhance our E2E delivery of complex IT services. You will be part of a challenging environment, with a lot of change and managed uncertainties, within a big and complex organization. You will be part of a story where the future IT organization is being drawn, and we are looking for professionals who can help us shape this future.

Want to tackle tomorrow’s multi-technical challenges with us?

Then join our experts in the various innovative and exciting projects of EQUANS. You get the opportunity to use your technical skills as well as to discover cutting-edge technologies and help customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.Joining EQUANS is more than that You also get:
a competitive salary in line with your education and experience
fringe benefits such as meal vouchers, concessionary travel, hospitalization
- & group insurance
interesting training and career opportunities

**Joblocatie**: België, Brussel, Brussel