Customer Care and Sales Representative

il y a 18 heures

Gent, Belgique Orange Temps plein

Orange is now looking for service minded talents able to go that extra mile. Maybe are you the skilled profile we are currently looking for

Sounds good?

Then you might be glad to know that we are looking for a passionate Business Sales Support to join our Customer Operations Department

Mission

You act as a point of contact for Sales agents in the Business market. Furthermore, you ensure end-to-end treatment and follow-up of questions, remarks and complaints with the objective to increase Business customers
- and Sales agents
- satisfaction

What do you do?
- You respond to questions by phone or in written & solve problems in a minimum of time, following predefined Service Level Agreements and processes.
- You dispatch files towards different Back Office teams if necessary. You ensure follow-up till solution has been found and keep the customer or sales agent informed of any evolution.
- You cooperate on pro-active campaigns to decrease the contact rate and to increase the satisfaction of customers and sales agents.
- In handling necessary administration, you ensure updates of customer’s information in IT systems.
- You gather field information and report issues and problems as input of continuous improvement and/or incidents.

Your profile:

- You have call center and customer experience in being diplomatic, mature and extravert
- You give proof of excellent listening and communication skills
- You have knowledge of the tools and the systems used by the contact centers As a Team worker, you show integrity and who is not afraid to take initiative
- You have a commercial flair
- You have spoken and written skills of Dutch and French + a good command of English
- Analytical skills required
- Excel knowledge is much appreciated

  • Customer Care Representative B2B Exe/kla

    il y a 18 heures

    Gent, Belgique Orange Temps plein

    Ready to make digital transformation happen in our B2B Department? Of course, you know Orange as a real challenger in Telecom and ICT Solutions. But what you might not know yet, is that we are continuously investing in excellent Delivery for our B2B clients. This way, we can log into all of tomorrow’s challenges. Maybe your talent could speed up our...

  • Sales Representative

    il y a 2 semaines

    Gent, Belgique Realo Temps plein

    Are you an enthusiastic sales representative that is eager to guide prospects and customers through our products? Do you live for the buzz of converting a prospect into a long-term customer? And do you wish to be at the front line of a rapidly growing proptech scale-up? Then we're looking for you! Realo aims to maintain and exceed its unique market position...

  • Sales Development Representative

    il y a 18 heures

    Gent, Belgique Accurat Temps plein

    Accurat wants to change the way decision making is done by providing real-world behaviour insights. We heavily rely on big data & machine learning. As we to cover our growth in the Benelux and towards Europe, we are expanding our team. We are a fast growing company, working for brands including Delhaize, Lidl, Brico, Hubo, Telenet, Aveve, X2O, Clear Channel...

  • Sales Development Representative Benelux

    il y a 18 heures

    Gent, Belgique Bricsys Temps plein

    **The Sales Development Representative (SDR) is responsible for qualifying, nurturing, and reporting on leads for the Bricsys EMEA team. **This role collaborates closely with sales, marketing, and Pre-Sales to maximize pipeline creation for the BeNeLux Bricsys Sales Region.The main responsibility of this role is to engage with early-stage prospects and...

  • Junior Sales Representative HORECA

    il y a 2 semaines

    Gent, Belgique Sales Talents Temps plein

    **Introductie**: Zin om jouw commerciële drive los te laten bij een échte gamechanger in de horecasector? Onze partner is een **multinational met 3.000+ medewerkers** en dé marktleider in België voor **cloudsoftware die horecazaken, ketens en high-end concepten slimmer laat werken en sneller doet groeien**. Vanuit hun moderne kantoren bouw je mee aan een...

  • Customer Care L1

    il y a 18 heures

    Gent, Belgique Codit Temps plein

    At Codit, we’re driven by smart people and smooth operations. our Customer Care team ensures our clients get the best possible support every day. As our new **Customer Care L1 & Operations teamlead**, you’ll lead and inspire the Level 1 team, ensuring they deliver smooth, reliable, and exceptional support and services. **What You’ll Do** **People &...

  • Customer Service Representative

    il y a 2 semaines

    Gent, Belgique Agilitas Group NV Temps plein

    Agilitas Gent-Zeehaven is op zoek naar een customer service representative voor een chemisch bedrijf. **Jouw taken**: - Je vertegenwoordigt onze Customer experience: Customer service is an attitude, not a department! - Je volgt/coördineert de volledige order flow van jouw klant(en) op, van aanlevering van grondstoffen tot facturatie =” from order to...

  • Junior Internal Sales Representative Met Bedrijfswagen

    il y a 2 semaines

    Gent, Belgique Sales Talents Temps plein

    **Introductie**: Zin om jouw commerciële drive los te laten bij een échte gamechanger in de horecasector? Onze partner is een **multinational met 3.000+ medewerkers** en dé marktleider in België voor **cloudsoftware die horecazaken, ketens en high-end concepten slimmer laat werken en sneller doet groeien**. Vanuit hun moderne kantoren bouw je mee aan een...

  • Sales Development Representative

    il y a 2 semaines

    Gent, Belgique EMAsphere Temps plein

    **About Us** EMAsphere is a fast growing B2B SaaS company based in Belgium, specializing in providing cutting-edge financial reporting solutions for large enterprises. Our innovative software empowers businesses to streamline their financial processes, enhance decision-making, and drive growth. With a focus on excellence and innovation, we are committed to...

  • Sales Development Representative

    il y a 2 semaines

    Gent, Belgique Lightspeed Commerce Temps plein

    Hi there! Thanks for stopping by! Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! Lightspeed is looking for a highly motivated **Sales Development Representative** to join our growing Ghent Outbound Sales team. You'll help drive revenue growth by generating and qualifying leads,...