Customer Success Manager

il y a 1 jour

Berchem, Belgique idalko Temps plein

As a Customer Success Manager, you'll be in charge of making sure our customers are satisfied with our services. You'll work closely with them, providing support and solutions to any challenges they face. And you'll be the bridge between our sales and technical teams, helping to identify opportunities for growth.

**Here are some of the things you'll be doing**:

- Developing and maintaining strong relationships with customers
- Identifying and resolving customer issues and concerns
- Providing ongoing support and training/demos to customers
- Collaborating with sales and technical teams to identify opportunities for growth
- Monitoring and analyzing customer data to ensure customer satisfaction
- Creating and implementing customer success plans

**What we are looking for**:

- Excellent communication and interpersonal skills in Dutch, French and English are bonus points
- A proven track record of building and maintaining strong customer relationships
- Strong problem-solving and analytical skills
- The ability to work independently and as part of a team
- Experience in customer success, account management, or a related field

**What's In it for you?**:

- Work from a spectacular office in the hip South of Antwerp, or enjoy the freedom of working remotely.
- Get equipped with top-notch IT gear for maximum efficiency and productivity.
- Join our cozy, tight-knit team of around 100 people and experience our transparent and open company culture.
- Improve your written and oral English skills every day, as we communicate primarily in this international language.
- Enjoy the perks of attending conferences, seminars, and other learning opportunities that will help you grow professionally, and travel on business trips if required.
- Earn an attractive salary and other benefits that will make you feel valued and appreciated.
- Hang out in our comfy and multicultural company kitchen, get fit in our gym, play darts with your colleagues, and meet some of the most legendary people in the industry if you decide to come to the office.

But why should you work with us, you ask? Well, for starters, we're a vibrant and diverse community of professionals from different cultural backgrounds. We believe that our multiculturalism is one of our greatest strengths, and it allows us to approach challenges from different perspectives and provide tailored solutions to our clients' unique needs.

As a Customer Success Manager at iDalko, you'll be working with a team of experts who value creativity, collaboration, and excellence. We'll empower you to take ownership of your role, build meaningful relationships with our clients, and help shape the direction of our company.

We're committed to investing in your professional growth and development, offering ongoing training, mentorship, and opportunities to work on cutting-edge projects that will challenge and inspire you.

So, if you're ready for a challenging and rewarding career with a company that values your unique perspective and celebrates your achievements, come join our team

  • Teamlead Customer Services

    il y a 1 jour

    Berchem, Belgique Plantyn NV Temps plein

    **Als Teamlead Custom**er Services ben je verantwoordelijk voor het aansturen van de volledige Customer Services afdeling. Je coacht, leidt op, motiveert en inspireert de klantendienstmedewerkers. Je zorgt voor een wekelijkse rapportering en bent verantwoordelijk voor het behalen van de vooropgestelde KPI's. **Jouw taken** - Je bent verantwoordelijk voor de...

  • Community Manager

    il y a 2 semaines

    Berchem, Belgique intigriti Temps plein

    **Your mission**: As our Community Manager you will drive the sustainable expansion of a community while fostering meaningful engagement and satisfaction among its members. This requires a combination of strategic thinking, creativity, analytical skills, and a deep understanding of the target audience and community dynamics. Here at Intigriti having an...

  • Community Manager

    il y a 2 semaines

    Berchem, Belgique intigriti Temps plein

    **Your mission**: As our Community Manager you will drive the sustainable expansion of a community while fostering meaningful engagement and satisfaction among its members. This requires a combination of strategic thinking, creativity, analytical skills, and a deep understanding of the target audience and community dynamics. Here at Intigriti having an...

  • Sales Manager

    il y a 2 semaines

    Berchem, Belgique Centrica Temps plein

    Are you an experienced energy professional with a passion for sales and costumer engagement who can drive and grow our markets in Belgium, The Netherlands and beyond while at the same time playing a crucial role in furthering the transition into renewable energy sources and help us reach our Net Zero goal? Centrica’s Net Zero team is looking for an...

  • Customer Service Medewerker

    il y a 4 jours

    Berchem, Belgique Talentus Temps plein

    De HR-experten van Talentus brengen jou in contact met je toekomstige werkgever. Deze gepassioneerde specialisten werken voor middelgrote Belgische ondernemingen. Zij maken er hun missie van om jouw talent te laten openbloeien in een job die je als gegoten zit. **Functie**: Als **customer service medewerker** zijn je verantwoordelijkheden onder andere: -...

  • Customer Care Advisor

    il y a 2 semaines

    Berchem, Belgique Asap.be Temps plein

    **Wat ga je doen?**: Wil je meewerken aan de groei van een snelgroeiend bedrijf? Wil je écht impact maken en het resultaat van je werk zien? Lees dan zeker verder! Ons Customer Care Center vormt het hart van de organisatie. Hier behandelen onze Customer Care Advisors / Case Managers alle klantcontacten en beoordelen zij of een schadeclaim geldig is....

  • Manager, Brand and Campaign Eastpak

    il y a 2 semaines

    Berchem, Belgique Eastpak Temps plein

    Eastpak EMEA is looking for an exceptional Manager, Brand & Campaign for Eastpak (Global)/JanSport (EMEA) to join our Marketing team based in Antwerp, Belgium. We are seeking a dynamic and results-driven Brand & Campaign Marketing Manager to join our Eastpak Global / JanSport EMEA team. This role is essential in driving the success of our marketing...

  • Customer Service Teamleader

    il y a 1 jour

    Berchem, Belgique Unique Temps plein

    **Omschrijving**: Samen met onze klant, Europees marktleider in duurzame werkplekproducten, zijn we op zoek naar een gedreven **Customer Service Teamleader**. Als Teamleader verzorg je de dagelijkse organisatie van het werk (bestellingen : intake, opvolging, back orders... - offertes, prijsopgave, customer management : aanmaak van klantnummers,...

  • Customer Service Officer

    il y a 2 semaines

    Berchem, Belgique Talentus Temps plein

    De HR-experten van Talentus brengen jou in contact met je toekomstige werkgever. Deze gepassioneerde specialisten werken voor middelgrote Belgische ondernemingen. Zij maken er hun missie van om jouw talent te laten openbloeien in een job die je als gegoten zit. **Functie**: Als **Front Officer **beheer je het administratieve en commerciële gedeelte van...

  • Sales Manager Secundair Onderwijs

    il y a 1 jour

    Berchem, Belgique Plantyn NV Temps plein

    **_Wil jij mee bouwen aan de toekomst van het onderwijs - voor elke betrokkene?_** Bij Plantyn geloven we dat sterk onderwijs vertrekt vanuit sterke connecties. Daarom zijn we méér dan een educatieve uitgeverij: we bouwen actief aan onze rol als volwaardige onderwijspartner - voor iedereen in en rond de school. Niet alleen leerkrachten en leerlingen, maar...