Facilities Assistant

JLL supports the Whole You, personally and professionally.

Facilities Assistant - FCDO

**Responsibilities**:
**Customer Service**:
Administration of parking spaces for visitors and employees.
Arrange taxis for client staff and visitors as requested.
Book onsite meeting rooms and hospitality as per client requests and according to site procedures.

**HSE, Security & Quality**:
Liaise with site managing agent and site security.
Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures, procedures for visits from local authorities as well as general Health & Safety.
Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
Monitor and maintain office and badge consumables in line within agreed stock levels.
Maintain the security sign-in book
Carry out site induction, for new starters, act as the first line of support for any concerns raised as a result of online DSE assessment.
Understand & actively support JLL’s Quality Management program.

**Site Operations**:
Acts as an onsite key point of contact for Post staff and client stakeholders in the absence of the Facilities Manager.
Conduct daily meeting room and office checks as required by Facilities Manager.
Prepare & serve hot beverages, layout & clear away catering as required.
Manage all the requests on the Facilities helpdesk and liaise with service providers.
Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures.
Assist in coordinating the repair and maintenance of office equipment and in the ordering in of office supplies.
Keep accurate and update records of seating plan.
Ensure accurate and detailed hand over is planned & passed on (for tasks for within responsibility), if absent from the business.

Skills & Experience Required

Able to work within a team and use initiative.
Able to adapt to a fast pace and demanding environment.
An excellent communicator, both verbal and written. English is essential.
Proficiency in Outlook, Word and Excel is essential.
Prior experience in facilities, property management, hospitality or related field is preferred.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.