User Documentation
il y a 22 heures
**Duties & Role**:
- Interaction with stakeholders (customer, users, project owners and the developers)
- Testing when requested by the project owner.
**Skill, Knowledge & Experience**:
- Ability to work efficiently and fast
- Strong organizational and time-management skills;
- Autonomous and rapid self-starting capability;
- Ability to give business and technical presentations
- Ability to cope with fast changing technologies
- Very good communication skills with technical and non-technical audiences
- Analysis and problem solving skills
- Capability to write clear and structured technical documents
- Ability to participate in technical meetings and good communication skills
- Ability to adapt unplanned changes or decisions
- Proactive and customer oriented attitude
**Desirable Experience and Education**:
- EU-27 security clearance
- A minimum educational qualification for lot 1 is: Level of education corresponding to Level 6 of the European Qualification Framework which typically corresponds to a bachelor’s degree of 3 years.
- Very good knowledge of MS Office (PPT, Word, Excel, Teams, etc ),SMT.
- Excellent writing and communication skills.
- Good knowledge of one or more of the following tools: GIMP, ITIL, HTML, Flash, Visio, Confluence, Captivate, Camtasia would be an advantage.
- Proven experience in training is recommended.
- Proven experience in the field of end-user support (telephone and online).
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