Relationship Manager

RELATIONSHIP MANAGER - ING COMMERCIAL FINANCE BELUX - BRUSSELS (MARNIX)

Technical data function
Belgium, Brussels, Marnix Building
Employee, ING Commercial Finance Belux NV/SA
100% (full-time)
Representation costs: Yes

Your role & work environment

ING Commercial Finance (or ‘ING ComFin’, for family & friends) is part of ING Lease Belgium and offers
receivables financing services to both ING’s Business Banking and Wholesale Banking clients. The company
has realized an impressive growth over the past decade, reinventing itself several times to always stay
ahead of market evolutions and client expectations.
Become part of our dynamic team and join as our new Relationship Manager.
Responsible for both new business and a portfolio of existing clients, your drive and enthusiasm will help
us bring the business to the next level.

Your key responsibilities

Bearing end responsibility for your dedicated client portfolio
- You combine a natural commercial flair with a good sense of risk.
- You establish a strong, long-term relationship with your clients
- You always deliver in time on periodical credit reviews, risk prevention actions, covenant monitoring,
- You take the lead when complex, structural or contractual issues occur, and you find (or negotiate)

appropriate solutions.
Enhancing the profitability of your client portfolio
- You sign new deals in close cooperation with ING Bank, who acts as your main client supplier.
- You detect opportunities to maximize the profitability of your existing clients, such as cross-selling,

finetuning of contractual parameters, etc.
- You closely monitor evolutions at sector level, on the financial markets, etc. in order to anticipate your

pricing strategy.
- You get super excited at the mere idea of a product evolution or new product features, and you’re

eager to participate in their development.
Playing the pivot role for internal and external stakeholders
- You are the beacon the client turns to whenever he has questions, concerns, requests,
- You act as a pivot between all internal (ING ComFin, ING Bank) and external (credit insurers, law

firms, ) stakeholders to ensure flawless execution of the contract.
- You divide your workplace between our Brussels’ Head Office and the Business Centers in your region,

where you have earned recognition as a working capital expert.
- You are the face of ComFin (through roadshows, training sessions, workshops, etc. towards bank

colleagues or business associations), and you have a genuine talent for building a large network
throughout all levels of the business landscape.

We look for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be
successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to
life and embrace challenges in a fast changing and complex environment. You are a naturally
collaborative person who listens and invests in others to achieve common goals. You love to challenge the
status quo and are eager to propose creative solutions to problems.

As a Relationship Manager you will also need:

- a master Degree in Economics or Law, or equal by (proven) experience
- (preferably) 3 years of relevant experience in an external commercial function
- a natural interest in people and in companies, in what they do and dream of
- perfect knowledge of Dutch as you will manage a client portfolio in Flanders, but also very good oral

and written skills in English (for decision packs, formal communication, contractual documentation)
and good knowledge of French
- a real proactive mindset: you avoid commercial or operational issues by anticipation
- a real team player mentality, but with the ability to also work independently
- strong organization skills and strictness to deadlines
- any factoring experience would be a great asset

We offer you

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

- personal growth & challenging work with endless opportunities to realize your ambitions
- an informal, dynamic environment with innovative colleagues supporting your endeavors
- a progressive and agile way of working, where new ideas are valued ahead of convention

A hybrid way of working
- We give the autonomy to our employees to let them organize their work in a flexible way that suits

best for them while ensuring business continuity, customer service and employee wellbeing.

Furthermore, within the Relationship Management team of ING ComFin, you can count on a range of
opportunities to invest in your personal and professional growth with:

- ‘colleague coaching’ by a team of experienced product and commercial experts
- a steep learning curve
- internal and external learning and training possibilities
- growth opportunities

We redefine banking. What about you?
We’re on a journey that’s centered around our customers, powered by technology and driven by smart,
determined people. Our custome