Customer Success Account Management Internship
il y a 5 heures
Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.
As a Customer Success Account Management Intern, you will develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery. This opportunity will allow you to guide and lead conversations to facilitate the achievement of customer business objectives; lead the execution of program planning and customer-facing program reviews.
At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**:
**Start date: January 2025**
- Learn customer, partner, and internal stakeholder engagement models. Supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. Manages customer relationships beyond the current Unified Support contract owners with a focus on understanding business objectives and roadmaps.
- Learns how to identify, navigate, and communicate with key customer technical stakeholders at different levels. Learns how to guide and lead conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Learns how to map internal roles to customer priorities to action the needs of customers. Learns how to develop key internal stakeholder relationships.
- Grows technical aptitude and industry awareness to translate customer interactions into customer business impact and value.
- Listens to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account. Understands the organizational and customer success strategy. Understands Microsoft technology and services.
- Supports the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.
**Qualifications**:
**Required Qualifications**
- Currently pursuing a Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field
- Must have at least 1 semester/term remaining following the completion of the internship
**Preferred Qualifications**
- Passion for technology and customer obsessed.
- Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365)
-
Internship - Customer Operations & Account
il y a 2 jours
Brussels, Belgique Optimy Temps plein**Optimy **is a project management software (SaaS) that helps companies to bring to life their **positive social impact initiatives.** With our four solutions (_grants, donation, volunteering_ and _sponsorship_) we help more than 300 clients in over 30 countries and support them in their willingness to do good to society. Our client portfolio includes...
-
Internship - Customer Operations & Account
il y a 2 jours
Brussels, Belgique Optimy Temps plein**Optimy **is a project management software (SaaS) that helps companies to bring to life their **positive social impact initiatives.** With our four solutions (_grants, donation, volunteering_ and _sponsorship_) we help more than 300 clients in over 30 countries and support them in their willingness to do good to society. Our client portfolio includes...
-
Customer Success Internship
il y a 2 semaines
Brussels, Belgique CentralApp Temps pleinCentralApp est le leader du marketing en ligne pour les restaurants en France et en Belgique. Plus de 3 000 restaurants utilisent nos outils en ligne innovants tels que le Smart Website. Cette année, nos sites web ont été utilisés par plus de 10 millions de personnes, soit une croissance de 200% par rapport à l'année dernière. Nous collaborons...
-
Customer Success Intern
il y a 2 semaines
Brussels, Belgique Nodalview Temps plein**The Job**: **Nodalview** is a powerful **sales and marketing** platform for **real estate agents**. It supports the creation of **high-quality visuals** and immersive content to **attract**, **engage**, and **qualify** potential customers, providing a modern **online buying experience**. With Nodalview, agents can enhance their online presence, gain data...
-
Customer Success Manager
il y a 2 semaines
Brussels, Belgique Expleo Group Temps pleinOverview: Expleo is looking for an Account Manager. Are you passionate about driving business in a high added value service environment? Do you want to help customers grow and achieve their goals while strengthening their relationship with the company? Does our mantra "think bold, act reliable" speak to you? Then it's simple... We're waiting for you! **What...
-
Customer Success Manager
il y a 1 heure
Brussels, Belgique TrendAI Temps pleinCustomer Success ManagerLocation: Belgium / Cork / BeluxTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, our unified cybersecurity platform protects over 500,000 organizations and millions of individuals across...
-
Customer Success Manager
il y a 1 heure
Brussels, Belgique TrendAI Temps pleinCustomer Success ManagerLocation: Belgium / Cork / BeluxTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, our unified cybersecurity platform protects over 500,000 organizations and millions of individuals across...
-
Customer Success Manager, Mid-market
il y a 2 jours
Brussels, Belgique Esko Temps pleinImagine yourself - Doing meaningful work that makes an everyday impact on the world around you. - Thriving in a supportive team environment that inspires you to strive for excellence. It’s all possible with a role at Esko. Esko, a Veralto company, is a global provider of integrated software and hardware solutions that accelerate the go-to-market process...
-
Customer Success Manager
il y a 2 jours
Brussels, Belgique Monizze Temps plein**About Monizze**: **Monizze** is on a mission to help employers support the well-being and engagement of their people. From our roots in electronic meal, eco, and gift vouchers, we’ve evolved into a comprehensive Reward Management System, offering smart, flexible, and human-centered salary solutions. We are looking for a **Customer Success Manager** to...
-
Senior Customer Success Manager
il y a 2 semaines
Brussels, Belgique Qollabi Temps pleinWe want you to write history with us! Are you looking for a place where you can learn, grow and expand your skills within a fabulous team? Are you passionate about tech? **About us** Qollabi is a fast-growing tech startup operating from Brussels and the US. We're transforming from a start-up into a scale-up. So if you are an ambitious starter, wanting to be...
