Customer Service Representative
il y a 2 jours
Title: Customer Service RepresentativeLocation: Mechelen, Belgium - 5 days per week on-siteClient: Leading Radiopharmaceutical CompanyType: Permanent - Full-timeMain ResponsibilitiesProcess customer orders from quote to invoice accurately and on time, meeting all deadlines.Provide prompt, professional responses to customer requests and queries.Maintain and update customer forms to ensure all information is accurate and current.Follow all Standard Operating Procedures (SOPs), work instructions, policies, and procedures.Complete daily departmental tasks precisely to uphold high service standards.Maintain strong knowledge of company products and customer service processes.Ensure all Service Level Agreements (SLAs) and KPIs are consistently achieved.Escalate any issues outside policy to the Team Leader/Manager.Collaborate effectively with sales, marketing, and supply chain teams as needed.Main RequirementsExperience in a fast-paced customer service environment (medical/pharmaceutical preferred).Background in inbound call centres, retail, or other customer-facing roles.Excellent telephone etiquette and professional handling of orders and queries.Strong written and verbal communication skills.Proficiency in Dutch, French, and English.ABOUT PLANET PHARMAPlanet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering.Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing.We are an equal opportunities Recruitment Business and Agency.We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.www.planet-pharma.com
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Customer Service Representative
il y a 1 semaine
Mechelen, Belgique Planet Pharma Temps pleinJob Title: Customer Service Representative Location: Mechelen, BelgiumStart Date: ASAP Salary: depending on experience Company OverviewOur client is a global leader in nuclear medicine solutions, serving millions of patients worldwide each year. With over a century of combined industry expertise, they are committed to delivering best-in-class products and...
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Customer Service Representative
il y a 3 semaines
Mechelen, Belgique Planet Pharma Temps pleinJob Title: Customer Service Representative Location: Mechelen, Belgium Start Date: ASAP Salary: depending on experience Company Overview Our client is a global leader in nuclear medicine solutions, serving millions of patients worldwide each year. With over a century of combined industry expertise, they are committed to delivering best-in-class products and...
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Customer Service Representative
il y a 3 semaines
Mechelen, Belgique Planet Pharma Temps pleinTitle: Customer Service Representative Location: Mechelen, Belgium - 5 days per week on-site Client: Leading Radiopharmaceutical Company Type: Permanent - Full-time Main Responsibilities Process customer orders from quote to invoice accurately and on time, meeting all deadlines. Provide prompt, professional responses to customer requests and queries....
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Customer Support Representative
il y a 2 jours
Mechelen, Belgique CM.com Temps plein**Location: Mechelen (BE)** **Required spoken and written languages: French (fluently/native) and English (professional), Dutch is nice to have.** **The Challenge** To help us achieve this mission we are looking for a Support representative to join our Customer Support team. **What you’ll do** You will work closely together with your colleagues from...
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Customer Service Representative
il y a 3 semaines
Mechelen, Belgique Planet Pharma Temps pleinTitle: Customer Service RepresentativeLocation: Mechelen, Belgium - 5 days per week on-siteClient: Leading Radiopharmaceutical CompanyType: Permanent - Full-timeMain ResponsibilitiesProcess customer orders from quote to invoice accurately and on time, meeting all deadlines.Provide prompt, professional responses to customer requests and queries.Maintain and...
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Customer Service Representative
il y a 3 semaines
Mechelen, Belgique Planet Pharma Temps pleinWhat You'll Do:Manage end-to-end order processing from quote to invoice with accuracy and efficiency.Respond promptly and professionally to customer inquiries, providing solutions that exceed expectations.Maintain and update customer data, ensuring all information is current and accurate.Collaborate with sales, marketing, and supply chain teams to deliver...
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Customer Service Representative
il y a 5 jours
Mechelen, Belgique Planet Pharma Temps pleinWhat You'll Do:Manage end-to-end order processing from quote to invoice with accuracy and efficiency.Respond promptly and professionally to customer inquiries, providing solutions that exceed expectations.Maintain and update customer data, ensuring all information is current and accurate.Collaborate with sales, marketing, and supply chain teams to deliver...
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Customer Service Employee
il y a 3 jours
Mechelen, Belgique Shimano Temps pleinIntroduction Daily contact with the retailers and your Sales Representatives colleagues: booking orders, providing information regarding product availability, pricing, and delivery and suggesting alternative products. Just a couple of tasks of the Customer Service employee position within Shimano Belgium! In this role you will become part of an...
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Customer Service Officer
il y a 2 semaines
Mechelen, Belgique GXO Logistics Temps plein**Logistics at full potential** Do you get energy from supporting and servicing our customers? Do you consider customer service of paramount importance? Then read on quickly, because we are looking for a full-time Customer Service Officer for our site in Mechelen. As a Customer Service Officer you are responsible for both the administrative handling and the...
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Sales Representative
il y a 2 jours
Mechelen, Belgique GRAVOTECH MARKING Temps plein**Our Group**: The Gravotech Group is a global leader in **marking**and **engraving**equipment. Our solutions are used by numerous clients worldwide across a wide range of sectors, from jewelry or perfume **personalization**to the **traceability**of automotive and aerospace components. Our solutions incorporate advanced **mechanical**and...
