Customer Service Officer
il y a 1 jour
**Logistics at full potential**
Do you get energy from supporting and servicing our customers? Do you consider customer service of paramount importance? Then read on quickly, because we are looking for a full-time Customer Service Officer for our site in Mechelen.
As a Customer Service Officer you are responsible for both the administrative handling and the management of various internal flows. In addition, you are an important link in the success of the site, because you are the pivot between our warehouse and our external customers. You know what is going on with the customer and in the warehouse and you use this knowledge to bring the service to a higher level.
**What you do on a typical day**
- Providing a top quality level of customer service at all times
- Record all customer interaction and transactions effectively and accurately
- Actively identify possible bottlenecks in communication and / or logístical services
- Provide an excellent administrative service
- Have the ability to look for process improvements and discuss them with your Manager
**What you need to succeed at GXO**
- Bachelor thinking level, with 1 to 3 years of similar experience gained within a logistics /warehouse environment ideally
- Ability to cope well with the dynamics within an International work environment
- Knowledge of MS Office, in particular Word and Excel
- Good command of the Dutch and English language orally and in writing
- Experience in reporting and presentation skills
- You are proactive, communicative, representative, flexible, accurate and able to cope well under pressure
- You enjoy working as part of a team
**What we offer you**
- A competitive salary
- A fulltime job (40 hours per week)
- A dynamic organization, where plenty of room for personal input is central
- The direction of your own success and the necessary support in your development
- A new challenge in an entrepreneurial, open and informal organizational culture
**Unlock the potential of your future**
**Your work environment**
Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organisation.
GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries; like e-commerce, food & retail and industrial multinationals. In the BeNe region (The Netherlands and Belgium) GXO BeNe operates from +30 different locations with its headquarters in Eindhoven (NL).
**Want to know more about GXO Logistics?**
**In short, this is the next place you want to work**
**Interested?**
- Acquisition in response to this vacancy is not appreciated_
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
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