Customer Success Manager
il y a 23 heures
About Rosa:Rosa is on a mission to improve health outcomes by increasing digital healthcare usage. Our goal is to help people live longer and healthier lives through our patient app and healthcare platform.As a Customer Success Manager, you will have the opportunity to shape Rosa and delight our users. Your daily input to the health practitioners will help them take back control of their work, decrease stress and take better care of their patients. You will have a direct impact on patients and improve the health of (soon) millions.Rosa offers competitive terms, but the main reason to join should be the opportunity to create meaningful impact. At Rosa, you will directly contribute to our societal mission and see the tangible effects of your work in the healthcare sector. Our team is deeply committed to a strong, healthy company culture built on transparency, collaboration, and purpose-driven innovation.Your responsibilities:Talking to our users to understand their pains and needsBuilding and maintaining good relationships with our usersOnboarding new users and educate them about best practicesEnsuring a successful usage of our toolsTracking usage metricsSupporting our users to overcome difficultiesGathering and documenting user feedbackEnabling our internal sales team to succeed in the Flemish marketHelping our digital marketing team to execute the inbound marketing plan, including:Writing health related contentLaunching database and email campaignsMonitoring press and social networksResearching and reaching out to potential B2B or B2C partnersRepresenting Rosa in webinars (host or guest)Required Qualifications:Excellent Dutch communication skills (written and oral)Excellent French communication skills (written and oral)Fluent in EnglishPassion for relationship building and helping out customersDesired personality traits: problem solver, continuous learnerNice-to-Haves:Interests in health and technology1-2 years of experience in customer facing rolesWorking Conditions:Great colleagues, challenging and meaningful workOur Brussels office, located above Central Station, is easily accessible by public transport and bike (secured storage available) and offers stunning city views.Supportive and collaborative work environment where every team member's contribution is valuedOpportunities to grow your skills, make a meaningful impact, and be part of exciting projects that drive innovation in the Healthcare sectorRegular team events to build camaraderie, ranging from monthly team-building activities (did you ever throw axes in your life?), hackathons on specific topics to family days with your beloved onesApplication ProcessTo apply, email our incredible Chief Operating Officer, Thomas, at thomas.rabaux+jobs@rosa.be with your resume and a brief note on your interest in the role.
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Customer Success Manager
il y a 1 semaine
Belgium Trend Micro Temps pleinCustomer Success ManagerLocation: Belgium / Cork / BeluxTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, our unified cybersecurity platform protects over 500,000 organizations and millions of individuals across...
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Customer Success Manager
il y a 3 jours
Belgium Runeasi Temps pleinCompany DescriptionRuneasi recently joined the ranks of Belgium's fastest-growing AI scale-ups. Runeasi is born out of research at KU Leuven, with the founders having more than 70 years of combined domain expertise in biomechanics. The company is committed to translating cutting‐edge science and technology into practical tools that improve physical health...
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Customer Service Account Manager
il y a 3 jours
Belgium speos Temps pleinCustomer Service Account Manager (B2B/ API/ XML/ FR-NL-EN) Mission Act as the single point of contact for a group of customers within this department and being responsible for monitoring contractual aspects at operational and commercial level within the company.Responsibilities As Customer Service Specialist, your role will be to: Serve as the primary point...
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Customer Service Account Manager
il y a 23 heures
Belgium speos Temps pleinCustomer Service Expert (B2B/ EDI/ XML/ FR-NL-EN) Mission Act as the single point of contact for a dedicated client portofio within this department and being responsible for monitoring contractual aspects at operational and commercial level within the company.Responsibilities As Customer Service Specialist, your role will be to:Serve as the primary point of...
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Customer Service
il y a 23 heures
Belgium Tosca Temps pleinABOUT TOSCATosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the...
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Sales Manager
il y a 23 heures
Belgium Nuwhï Temps pleinSales Manager BelgiumReports to: VP Sales & Marketing France & BeneluxOur client is a leading global provider of medical-surgical products and healthcare supply chain solutions, serving the full continuum of care, from hospitals, clinics and ambulatory surgery centres to long-term care and home-based providers. As Sales Manager Belgium, you lead and develop...
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Freelance Customer Service Manager EMEA
il y a 1 semaine
Belgium Hays Temps pleinDiegem | Freelance Customer Service Manager | English | International environment | Assignment for minimum 3 months Your new company Our client is an international company in Diegem and is looking for reinforcement for their customer service team through Hays. You will be working in a dynamic team with motivated colleagues in a growing and profitable...
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Customer Service Representative BENELUX
il y a 23 heures
Belgium Falk&Ross Europe Temps pleinAbout Falk & RossFalk & Ross is one of Europe's leading textile wholesalers for promotional wear, merchandise, and workwear. Our mission is to deliver quality, service, and reliability, enabling our partners to present their brands in the best possible way.With a strong international network, modern logistics, and a dedicated team, we are shaping the future...
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Global Trade Compliance
il y a 3 jours
Belgium Heraeus Electro-Nite Temps pleinAbout the position: We are looking for a Global Trade Compliance & Customs Manager to shape our international trade compliance at a strategic level. In this key role, you will develop and implement global standards and programs to ensure that all Heraeus Electro-Nite activities comply with export laws, sanctions policies, and customs regulations. You will be...
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Service Manager
il y a 23 heures
Belgium Xedis Temps pleinJob Title: Service Manager (Permanent Employment)Location: Leuven - Flanders/Brussels - Home OfficeCompany Description:Xedis is a boutique management consulting firm that values a positive work-life balance and the personal and professional growth of our employees. We are an informal company that celebrates individuality and encourages our team to contribute...
