AI for Customer Service Transformation Analyst

Codux is seeking a Business Analyst – Customer Service (Dux) to transform service teams into impact drivers. You’ll analyze how people, processes, and technology interact, and you’ll lead workshops to surface hidden pain points.You bring about three years of BA experience, preferably in a customer engagement context. Dutch and English are essential,...

We’re looking for a Business Analyst (medior/senior) to bridge client ambitions and digital solutions at Craftzing. Does that sound like you? Read on. As a Business Analyst at Craftzing, you'll be the strategic connector between client-business objectives and our digital delivery teams. You transform intricate business challenges into digital solutions by...

We're looking for an IT Coordinator to play a key role in a fast-evolving Benelux environment. You'll combine hands-on IT expertise with project leadership, supporting critical business systems while driving strategic initiatives across ERP, e-commerce, cloud, and business applications. We're looking for an IT Coordinator to play a key role in a...

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in multiple locations. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people's solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent....

Beschrijving van de functie SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in multiple locations. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people's solutions span the entire employee journey, from salary payment to attracting,...

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people. Our people solutions cover the entire employee journey –...

Beschrijving van de functie At SD Worx, you'll work in an environment where collegiality, trust, and meaningful work truly matter. You'll have room to grow, with training and career opportunities tailored to your ambitions. We believe in hybrid working and support what you need to feel good - both on and off the job. More than just a payslip? Absolutely!...

Codux seeks an AI for Service Analyst to bridge business thinking with AI and technology. You will translate complex problems into practical AI-enabled solutions, explain strategies to business stakeholders, and collaborate with clients to map pain points and optimize service.Expect 2-3 days of travel weekly to client sites in Brussels, Antwerp, or Ghent,...

How can AI help transform our customer engagement? That’s the question you’ll be answering for our customers as an AI for Service Analyst. You focus on the 'why' before the 'what', and you see AI as a vital support system for humans. More focus on what matters, less repetitive tasks. You understand the capabilities of what AI can bring but also know that...

Codux is seeking a Business Analyst – Customer Service (Dux) to transform service teams into impact drivers. You’ll analyze how people, processes, and technology interact, and you’ll lead workshops to surface hidden pain points.You bring about three years of BA experience, preferably in a customer engagement context. Dutch and English are essential,...

Junior Business Analyst Responsible for evaluating and performing analysis of operations processes and identifying alternatives to promote operational efficiencies, cost reductions, and improvements. Designs, develops and implements spreadsheets, reports, dashboards, and other tools to provide ongoing analysis of operational activities Develops...

Our client, a prominent global leader in the industrial manufacturing sector, is executing a large-scale digital transformation to modernize its service operations on a cloud-based platform. The project requires a dedicated expert to drive the standardization of global service processes while ensuring alignment between business needs and technical...

Our client, a leading organization in the telecommunications sector, is looking for project managers to strengthen their delivery team. The role focuses on driving strategic customer onboarding, business transformation, and delivery coordination within a dynamic, stakeholder-driven environment. Responsibilities Lead and coordinate strategic projects from...

From process-driven to conversational. From scattered data flows to seamless movement between composable building blocks and cloud-native platforms. Big transformations do not happen in silos, and neither does integration analysis. We strongly believe that Integration Analysts are the ones who connect the dots across systems and flows. Who don’t see...

We are looking for an experienced Freelance Functional Analyst with a strong background in system integration, functional analysis and process modelling. Responsibilities: Gather, analyse and translate business requirements into clear functional specifications. Analyse existing applications, systems and integration flows. Define functional requirements for...

About OperOper, a European Fintech company, is a leader in cloud-based digital mortgage software. We provide personalised journeys for borrowers and lenders. Oper's technology streamlines the mortgage application process, eliminates paperwork, and increases transparency. Currently collaborating with 16 leading financial institutions across 6 European...

Think Global, Work Local with Maersk Customs Service! Are you ready to be part of an organization on an industry-defining transformation journey that will change the world? Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy. With end-to-end customs...