Business support analyst

Il y a 3 mois


Brussels, Belgique Michael Page Temps plein


  • Within the IT department, you are the point of contact with the company.


  • You assist the company in effectively using their applications.


  • You support the company's processes and organize training sessions if necessary.


  • You make proposals to improve/optimize processes and/or applications in collaboration with Business Analysts.


  • You ensure that the company understands and correctly uses various operational processes.


  • You work closely with project managers and Business Analysts.


  • You assist different departments and teams in completing their tasks related to business processes and management applications.


  • You create test scenarios and participate in testing new developments.


  • You provide training during the implementation of new processes or application developments.


  • You regularly evaluate existing processes and applications critically, in response to the needs of the company and/or IT.



  • You hold a Master's degree or an equivalent qualification through experience, with at least 5 years of experience in a similar role.

  • You have technical knowledge of Belgian life insurance products, particularly the second pillar and branch 23.
  • Knowledge of non-life products is an advantage.
  • You have experience using CRM, brokerage software, and insurance management applications.
  • Experience in training is an advantage. You are fluent in Dutch and French.
  • You have good proficiency with MS Office products.
  • Knowledge of SQL and data modeling is a plus

An attractive salary package with many extralegal benefits. Possibility of teleworking 3 days a week (after the integration period). Company car + charging infrastructure.


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