cx

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description: Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a...

Carrières divider Offres d'emploi divider SAP CX Consultant divider {"@context":" CX Consultant","description":"At delaware, we guide customers in transforming their entire front‑office experience through the SAP Customer Experience suite. As an SAP Platinum Partner with strong CX credentials and deep experience integrating SAP Sales Cloud, Customer...

As a Project Manager, you will take the full ownership of leading and delivering projects from initiation to completion, ensuring delivery within deadlines, budget, scope, and quality. You will coordinate internal and external stakeholders, manage partners, and regularly monitor the progress of the projects. As a member of the CX (customer experience) team,...

As a Project Manager, you will take the full ownership of leading and delivering projects from initiation to completion, ensuring delivery within deadlines, budget, scope, and quality. You will coordinate internal and external stakeholders, manage partners, and regularly monitor the progress of the projects. As a member of the CX (customer experience) team,...

Ageas zoekt een customer experience professional binnen het Digital Customer Experience-team. Je brengt klantfeedback, data en journey-insights samen om verbeterkansen scherp te stellen en business teams te ondersteunen acties te vertalen.Je werkt aan een gestructureerde continuous improvement-aanpak: meten, begrijpen, prioriteren, verbeteren en...

Capgemini is seeking a Forward Deployed Engineer to shape customer experiences using software engineering, data, and AI. You will work with clients to translate business needs into scalable, AI-enhanced solutions across energy, utilities, manufacturing, and automotive sectors.The role emphasizes collaboration with design, architecture, data, and engineering...

Nestlé Nespresso SA in Belgium is seeking an Outsourcing Manager to lead relationships with outsourced customer service partners and drive operational excellence for a premium customer experience. You will influence without direct authority and coordinate improvement across processes and partners.The role reports to the CRC Manager within the CRC team and...

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand...

Eneco België zoekt een Customer Experience Manager met meer dan 10 jaar ervaring in strategische marketing en digitale innovatie. Je ontwikkelt innovatieve klantbelevingen en vertaal visie naar concrete deliverables die de klant centraal stellen.Je werkt aan omnichannel journeys, implementeert AI en automatisering, en meet KPI’s zoals CSAT en NPS. Je...

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand...

HMS Networks, a global Industrial ICT leader, is seeking a Senior Digital Marketing Manager for AI Transformation & Customer Experience within the IDS division. You will shape digital growth, orchestrate AI-enabled marketing capabilities, and deliver personalized journeys across the lifecycle.You will partner with Product, Sales, R&D, Analytics, and...

Randstad Professionals zoekt een lead management & support consultant voor Benelux. De rol vormt de brug tussen CRM-team, lokale verkoop en Dealer-netwerk, met focus op klantreis optimalisatie en KPI-omzetting in commerciële inzichten.Je hebt CRM-ervaring,kennis Dynamics 365 Marketing Automation en BI-tools zoals Power BI, en beheert meertalige communicatie...

Eneco België zoekt een Customer Experience Manager met meer dan 10 jaar ervaring in strategische marketing en digitale innovatie. Je ontwikkelt innovatieve klantbelevingen en vertaal visie naar concrete deliverables die de klant centraal stellen.Je werkt aan omnichannel journeys, implementeert AI en automatisering, en meet KPI’s zoals CSAT en NPS. Je...

EY Consulting is a fast-moving, high-growth area within EY, offering leadership opportunities in shaping customer experience and value propositions for the insurance sector. The role leads innovation initiatives, guides cross-functional teams, and drives the development of new services and propositions to improve customer satisfaction and sustainable...

A leading management consulting firm in Diegem is looking for Senior & Junior Strategists & CX consultants to join their Brussels studio. The role involves collaborating on business innovation and customer experience transformation projects, requiring a strong background in customer experience design and business strategies. Applicants should possess a...

Plan.Net Belgium is seeking a growth strategist to drive transformation for clients at the intersection of business consulting, technology and creativity. You will develop a structured pipeline, identify opportunities where business ambition meets data and AI, and lead consultative conversations with marketing, digital and IT leaders.Reporting to the...

Ageas zoekt een enthousiaste specialist in Digital Customer Experience die klantfeedback en data omzet in heldere inzichten en concrete verbeteracties. Je werkt aan een gestructureerde continuous improvement-aanpak en koppelt bevindingen terug aan business teams.Je combineert CX-expertise met business sense en ondersteunt multi-channel klantervaringen, met...

Orange Belgium is seeking a seasoned Project Manager to own and deliver complex initiatives from initiation to closure. You will coordinate cross-functional teams, manage budgets, timelines and scope while ensuring high-quality outcomes aligned with CX requirements.You will lead stakeholder engagement, develop PM plans, monitor KPIs and drive...

Sia is a next-generation, global management consulting group focused on digital disruption and data-driven solutions. A Manager MCX leads digital transformation initiatives, defining strategies and improving customer experiences across campaigns and operating models.You will manage a core practice area, drive new business with a small team, and engage in...

Dropsolid zoekt een ervaren professional die kan bijdragen aan doordachte digitale ervaringen binnen hun DXP-platform. Je vertaalt klantbehoeften en begeleidt hen in de discovery-fase, met een sterke focus op UX en samenwerking met interne teams.Met minimaal 5 jaar ervaring in UX of digitale strategie en goede communicatieve vaardigheden, ben je een...