IT Operational Support Officer
il y a 1 semaine
IT Operational Support Officer M/F This is your mission Are you passionate about IT operational excellence and improving service delivery? Then this position is for you. As an IT Operational Support Officer, you will be responsible for ensuring high-quality support for end-users and optimizing operational processes in our ecosystem. Build side: Participate in process improvement initiatives for IT operational workflows Contribute to the development of guidelines, documentation, and procedures Collect, analyze, and report on operational data to identify trends and improvements Support IT projects and enhancements by providing operational insights Collaborate with cross-functional teams to align processes and standards Run side: Monitor supplier performance and ensure SLA compliance Validate invoices and manage escalations with external vendors Support stakeholders in understanding processes and IT service usage Ensure the quality and compliance of delivered IT products and services Provide day-to-day operational support, resolving issues proactively Maintain communication and collaboration with internal teams and external partners This is your background You have at least 2 years of experience in enterprise IT support or operational roles. You enjoy analyzing operational data, improving processes, and providing high-quality service and are constantly looking for ways to optimize IT workflows. You are looking for an environment where your ideas matter and where collaboration is key. This is your expertise Microsoft 365 Suite: Excel (advanced: macros, pivot tables, data visualization), Word, PowerPoint IT tools: ServiceNow (or equivalent ITSM tool), CMDB/asset management systems Understanding of enterprise IT processes and Agile methodologies Strong analytical and reporting skills This is how you work as part of a team Structured and results-oriented Proactive and customer-focused Strong communicator and collaborator Team player, flexible, and able to work under pressure Able to see the big picture while managing details This is our commitment At Consort Group, you are an expert who we support so that every assignment becomes a step that counts. Attentive and human onboarding A truly hands-on management style Continuous training opportunities Concrete commitments: inclusion, equality, solidarity The Move Up x United Heroes program to get moving and breathe A comprehensive HR package: health insurance, TR card, CSE A culture of feedback and meaningful projects The recruitment process: Initial phone call with our recruitment team HR interview and job interview with a business engineer Test or technical interview with one of our experts Final meeting with your future manager or project manager If we're a good fit, we start together Good to know: Location: Brussels, Belgium Contract: Permanent contract/Freelance Remote work: 50% hybrid Salary: Depending on experience Job category: IT / Operational Support / Service Management What you will do here, you won't do anywhere else. This moment is yours.
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Operational Control Officer
il y a 1 semaine
Laeken, Belgique afarax Temps pleinafarax is looking for a freelance Operational Control Officer. We need you! The project: Our client in the banking sector, is seeking an experienced Operational Control Officer to strengthen their team. Key responsibilities include identifying, reporting, and monitoring operational risk focal points within stakeholders' processes and daily operations. You...
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Operational Risk Officer
il y a 1 semaine
Laeken, Belgique afarax Temps pleinafarax is looking for a freelance Operational Risk Officer. We need you! The project: Our client in the insurance sector is looking for a Operational Risk Officer to join their team. Responsibilities: Contribute to a key project implementation: with the recent introduction of the Digital Operational Resilience Act (DORA), your focus until the end of 2024...
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Operational Risk Officer
il y a 1 semaine
Laeken, Belgique Cloud Power Luxembourg Temps pleinOperational Risk Officer Location: Brussels (City Centre) Start Date: 05 January 2026 About the Role Are you passionate about risk management, resilience, and digital transformation? We're looking for a proactive Operational Risk Officer to play a key role in strengthening business continuity, improving operational resilience, and supporting smarter...
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Operational Security Engineer
il y a 5 jours
Laeken, Belgique Church International Limited Temps pleinFREELANCE Contract: (ASAP – 27/11/2026) Brussels, Belgium (50% on-site / 50% remote) Must reside in Belgium and hold the right to work in Belgium We are seeking an Operational Security Engineer to join our clients IT Production Security team. You will work closely with the IT Continuity & Resilience Officer to ensure the organisation can respond...
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VIP IT Support Specialist
il y a 1 semaine
Laeken, Belgique UpcoMinds Temps pleinWe are seeking experienced IT Support Specialists to provide high-quality technical support services in a demanding VIP environment. This role requires a professional, highly skilled individual capable of delivering exceptional first and second-line support to parliamentary staff and members. Work Environment Location: Fully on-site (Brussels, with monthly...
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Operational Process Coordinator
il y a 4 semaines
Laeken, Belgique Apex Consulting Temps pleinOperational Process Coordinator – Energy Market Projects About Apex Consulting At Apex Consulting, we help leading organizations accelerate digital and operational transformation by combining analytical expertise with hands-on execution. As a consultant, you'll join a community of driven professionals who thrive at the intersection of business, technology,...
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IT Process Officer
il y a 13 heures
Laeken, Belgique afarax Temps pleinafarax is looking for a freelance IT Process Officer. We need you! The project: Our client in the insurance sector, is seeking an experienced IT Process Officer to strengthen their team. Objectives of the job: Clearly articulate the E2E IT process (from requirements, architecture, analysis, development, testing, release to run) Work closely with IT...
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IT Support Specialist
il y a 7 jours
Laeken, Belgique Brayton Global Temps pleinYour tasks: Serve as a dedicated service desk agent, incident analyst, and problem solver. Ensure swift incident analysis, prioritizing first and second-line customer interactions to achieve an outstanding first call resolution rate. Maintain meticulous records of incident and problem information. Offer expert support both remotely and on-site, providing...
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Opertional Risk Officer
il y a 1 semaine
Laeken, Belgique afarax Temps pleinafarax is looking for a freelance Opertional Risk Officer. We need you! The project: Our client in the insurance sector, is seeking an experienced Opertional Risk Officer to strengthen their team. Your main responsibilities are: You ensure continuity aspects are considered in risk analyses for company projects (externalization of activities, AI, End-User...
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Risk Management Officer
il y a 1 semaine
Laeken, Belgique Sparagus Temps pleinOperational Risk Officer – Freelance Consultant Industry: Insurance & Financial Services Location: Brussels (on-site) Duration: 12 months, extension possible Start: 05/01/2026 Role Support operational risk and business continuity activities within a leading player in the insurance and financial services industry. You will work across departments on risk...
