IT Operational Support Officer
il y a 3 semaines
IT Operational Support Officer M/F This is your mission Are you passionate about IT operational excellence and improving service delivery? Then this position is for you. As an IT Operational Support Officer, you will be responsible for ensuring high-quality support for end-users and optimizing operational processes in our ecosystem. Build side: Participate in process improvement initiatives for IT operational workflows Contribute to the development of guidelines, documentation, and procedures Collect, analyze, and report on operational data to identify trends and improvements Support IT projects and enhancements by providing operational insights Collaborate with cross-functional teams to align processes and standards Run side: Monitor supplier performance and ensure SLA compliance Validate invoices and manage escalations with external vendors Support stakeholders in understanding processes and IT service usage Ensure the quality and compliance of delivered IT products and services Provide day-to-day operational support, resolving issues proactively Maintain communication and collaboration with internal teams and external partners This is your background You have at least 2 years of experience in enterprise IT support or operational roles. You enjoy analyzing operational data, improving processes, and providing high-quality service and are constantly looking for ways to optimize IT workflows. You are looking for an environment where your ideas matter and where collaboration is key. This is your expertise Microsoft 365 Suite: Excel (advanced: macros, pivot tables, data visualization), Word, PowerPoint IT tools: ServiceNow (or equivalent ITSM tool), CMDB/asset management systems Understanding of enterprise IT processes and Agile methodologies Strong analytical and reporting skills This is how you work as part of a team Structured and results-oriented Proactive and customer-focused Strong communicator and collaborator Team player, flexible, and able to work under pressure Able to see the big picture while managing details This is our commitment At Consort Group, you are an expert who we support so that every assignment becomes a step that counts. Attentive and human onboarding A truly hands-on management style Continuous training opportunities Concrete commitments: inclusion, equality, solidarity The Move Up x United Heroes program to get moving and breathe A comprehensive HR package: health insurance, TR card, CSE A culture of feedback and meaningful projects The recruitment process: Initial phone call with our recruitment team HR interview and job interview with a business engineer Test or technical interview with one of our experts Final meeting with your future manager or project manager If we're a good fit, we start together Good to know: Location: Brussels, Belgium Contract: Permanent contract/Freelance Remote work: 50% hybrid Salary: Depending on experience Job category: IT / Operational Support / Service Management What you will do here, you won't do anywhere else. This moment is yours.
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Support Officer
il y a 4 semaines
Laeken, Belgique Randstad Belgium Temps pleinNew Opportunity: Performance Support Officer (Cyber Security) | Brussels & Hybrid Are you a finance-savvy administrative professional with a passion for digital security? We are looking for a Performance Support Officer to join a leading organization's Cyber Security "Center of Expertise" in Brussels. In this role, you will be the operational backbone of the...
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IT Support
il y a 3 semaines
Laeken, Belgique DVF Recruitment Temps pleinAnalyst, On-site IT Support Location: Brussels Contract: Full-time, Permanent We are seeking an On-site IT Support Analyst to ensure the smooth operation of personal computing and office technology. This is a hands-on role providing first-class on-site and desk-based technical support, resolving incidents and service requests, and supporting audio-visual and...
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VIP IT Support Specialist
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Operations Officer
il y a 4 semaines
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Technisch Support Officer
il y a 2 semaines
Laeken, Belgique Jobmatch Temps pleinBen jij technisch handig, communicatief sterk en word je enthousiast van het helpen van mensen? Dan hebben wij dé job voor jou! Als Technisch Support Officer begeleid je klanten die hun huishoudtoestel – zoals een vaatwasser, droogkast of koelkast – zelf willen herstellen. Jij bent hun expert aan de andere kant van de lijn: rustig, duidelijk en...
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Junior IT Support Specialist
il y a 2 semaines
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il y a 2 semaines
Laeken, Belgique SCABEL S.A. Temps pleinÀ propos de l'entreprise SCABEL SA est une société commerciale spécialisée dans le commerce de gros de produits alimentaires. Elle joue un rôle stratégique dans la mise en œuvre opérationnelle et technique des accords européens négociés via la centrale d'achats internationale EURELEC, au service des enseignes E.LECLERC à l'échelle européenne....
