Customer Advisor

il y a 2 semaines

Laeken, Belgique Nexeo Temps plein

Nexeo Belgium is a consultancy company that supports its clients in the banking, finance and insurance sectors in all phases of their transformation projects: from business consulting to the implementation of IT solutions. As a consultant you will have the opportunity to be part of Nexeo: International environment ( Offices in France, Belgium, Luxembourg, Switzerland & Canada)+ 450 employees over 20% growth each year We are currently looking for a Customer Advisor for one of our clients in the automotive sector. Your responsibilities: Customer Relations: With customer satisfaction as the goal, you are responsible for both telephone and written interactions with end customers regarding the commercial and administrative aspects of maintenance contracts. Dealer Relations: As the point of contact for the dealer network, you closely collaborate with concession sales representatives. Fleet Activation of New Contracts: Administrative initiation of all contracts, covering both service aspects and billing to customers. Regularizations of Ongoing Contracts: Monitoring ongoing contracts and making necessary adjustments if there are deviations from the initial parameters. Contract Terminations: Handling exceptional contract terminations and taking necessary actions after consultation with superiors. Questions and Complaints: Addressing both telephone and written inquiries or complaints. Payment Follow-ups: Managing and monitoring overdue payments. Your profile: You have gained relevant initial experience as a Customer Advisor You have excellent proficiency in both French and Dutch, both orally and in writing, and you have operational knowledge of English. You are flexible and organized, with a sense of priorities. You can work both independently and as part of a team. Common Microsoft Office applications (Outlook, Word, Excel, etc.) are familiar to you.

  • Communications & Events Advisor

    il y a 5 jours

    Laeken, Belgique Careers Temps plein

    The Joint Office of the European Savings and Retail Banking Group and the World Savings and Retail Banking Institute wishes to recruit for their office in Brussels a (m/f/d) Communications & Events Advisor About WSBI-ESBG The World Savings and Retail Banking Institute (WSBI) and the European Savings and Retail Banking Group (ESBG) jointly represent 6400...

  • Communications & Events Advisor

    il y a 4 jours

    Laeken, Belgique Careers Temps plein

    The Joint Office of the European Savings and Retail Banking Group and the World Savings and Retail Banking Institute wishes to recruit for their office in Brussels a (m/f/d) Communications & Events Advisor About WSBI-ESBG The World Savings and Retail Banking Institute (WSBI) and the European Savings and Retail Banking Group (ESBG) jointly represent 6400...

  • Customer Success Manager

    il y a 2 semaines

    Laeken, Belgique SEQUESTO Temps plein

    Location: Remote | CET +-2h Time Zone Overlap Department: Customer Success Reports to: Lead Customer Success Manager Level: Junior to Medium Type: Full-time About SEQUESTO SEQUESTO is the leading Agentic RFP Response Platform trusted by global enterprises. Our mission is simple but bold: empower organisations to win more tenders, faster—by making complex...

  • Principal Consultant

    il y a 5 jours

    Laeken, Belgique Wello Solutions Temps plein

    Languages: English & Dutch required. French or German is a plus. At Wello Solutions, we help service-driven organizations run better through a modern Field Service Management SaaS platform. Our customers rely on Wello to structure complex operations involving technicians, assets, contracts, and compliance-critical workflows. As our customer base grows, we...

  • KYC CORPORATE

    il y a 2 semaines

    Laeken, Belgique Nexeo Temps plein

    Nexeo is looking for a KYC Corporate Advisor – Brussels Join our team and support a major financial institution in strengthening its compliance operations. About the Role: As a KYC Corporate Advisor, you will act as a key liaison between clients, relationship managers, and internal stakeholders, ensuring smooth coordination of KYC activities within the...

  • Account Manager

    il y a 3 semaines

    Laeken, Belgique Talents4You N.V. Temps plein

    Our Partner is an international IT security specialist active across Europe. To support its strong growth in Belgium, the company is looking for an experienced Account Manager to develop its presence among large SMBs and small enterprises. As an Account Manager , you will be responsible for promoting and selling the Microsoft Security stack across the...

  • Sr. Delivery Consultant

    il y a 2 semaines

    Laeken, Belgique AWS EMEA SARL (Belgium Branch) - G97 Temps plein

    The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success...

  • Key Account Manager

    il y a 3 semaines

    Laeken, Belgique Batenborch International Temps plein

    As Key Account Manager – Fleet & Mobility Solutions, you will manage key business mobility customers in Belgium, operating at the forefront of the energy transition. In this fast-evolving market, you will drive commercial growth, foster innovation, and ensure customer success by helping businesses optimize their fleets, reduce emissions, and navigate...

  • Corporate Key Account Manager

    il y a 5 jours

    Laeken, Belgique Batenborch International Temps plein

    As Corporate Key Account Manager, you will manage key business mobility customers in Belgium, operating at the forefront of the energy transition. In this fast-evolving market, you will drive commercial growth, foster innovation, and ensure customer success by helping businesses optimize their fleets, reduce emissions, and navigate complex mobility...

  • Executive Assistant to the CEO

    il y a 3 semaines

    Laeken, Belgique Axis Group - HR Advisor Temps plein

    Join a dynamic company as Executive Assistant to the CEO! In this key role, you will manage the CEO's diary, prepare minutes and coordinate crucial meetings. You will be recognized for your discretion, organizational skills and ability to work under pressure. With an international environment that values initiative and personal development, you'll have the...