Application Support Agent junior
il y a 2 semaines
Description of tasks• Receive and log requests/ incidents & questions from users (by e-mail, phone, or face to face); provide technical support, investigate problems, and determine appropriate actions.• Keep end-user informed on request status and progress.• Participate to meetings with the development team.• Improve documentation/ manual for training/shared knowledge.• Deliver training to Commission Staff.Knowledge and skills• Higher education or equivalent overall experience.• A first successful experience in user support (minimum 1 year).• European level C1 in French and English is mandatory.• Have a good analytical skill and quickly understand process.• Be solution oriented as well proactive and reactive to any problem.• High communication skills and ensure customer satisfaction.• Ability to work in an international/multicultural environment.• Strong team player with excellent relationship skills.• You are stress resistant and can impart knowledge at various levels.Miscellaneous:• Any other language is an asset.• ITIL Foundation Certified.• Experience in European Institution is an asset.
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Applications Support Agent
il y a 2 semaines
Brussels, Belgique Axians Portugal Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.Axians....
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Application Support Agent Junior
il y a 1 semaine
Brussels, Belgique AXIANS EI Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. As a part of VINCI Energies, we are dedicated to ICT and Digital Transformation. Present in 37 countries, with over 16,000 employees, and generating more than €3.6 billion in revenue in 2023. **Axians. The best of ICT...
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Application Support Agent Junior for Traces
il y a 1 semaine
Brussels, Belgique Axians Portugal Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. As a part of VINCI Energies, we are dedicated to ICT and Digital Transformation. Present in 37 countries, with over 16,000 employees, and generating more than €3.6 billion in revenue in 2023. **Axians. The best of ICT...
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Application Support Agent
il y a 7 jours
Brussels, Belgique HNM Solutions Temps plein**Job ID: HNMJD1582**: **Role: Application Support Agent** **Locations: Brussels,Belgium** - EU citizenship is mandatory; on-site is mandatory (Brussels) - Description of tasks: - Act as the first contact point for all end-users related questions on TRACES; - Ensure and perform all communication with the end-users; - Provide services to all stakeholders...
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Applications Support Agent
il y a 3 semaines
Brussels, Belgique Axians Portugal Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.Axians....
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Application Support Agent
il y a 2 semaines
Brussels, Belgique Axians Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024. Axians....
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Application Support Agent
il y a 2 semaines
Brussels, Belgique Axians Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We're present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024. Axians....
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Vip Support Agent
il y a 2 semaines
Brussels, Belgique Viva Wallet Temps pleinVIP Support Agent/VIP Technical Support/ E-Commerce & Technical VIP Support **(French or Dutch and English language skills are essential)** Are you a tech savvy professional with experience in troubleshooting? Are you familiar with the terms e-banking app, bank account/ sales reports, e-commerce checkout? Do you consider problem solving and effective...
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Application Support Engineer
il y a 4 semaines
Brussels, Belgique Nexeo Temps pleinNexeo is currently looking for a Infrastructure Engineer (Freelance or permanent) for a market leader in the Financial industry in Belgium.Nexeo Belgium is a consultancy company that supports its clients in the banking, finance and insurance sectors in all phases of their transformation projects: from business consulting to the implementation of IT...
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Application Support Engineer
il y a 4 jours
Brussels, Belgique Nexeo Temps pleinNexeo is currently looking for a Infrastructure Engineer (Freelance or permanent) for a market leader in the Financial industry in Belgium.Nexeo Belgium is a consultancy company that supports its clients in the banking, finance and insurance sectors in all phases of their transformation projects: from business consulting to the implementation of IT...
