Customer Service Officer
il y a 3 semaines
A positive future for all – that's what we at Sopra Steria work towards. With over 56.000 colleagues in 30 countries, we are Europe's leading digital solutions provider. We believe it's not only technology that powers transformation. It's people who are at the core of change. That's why it's people that are at the heart of everything we do, excelling both independently and in team.
The world is how we shape it. Let's shape it together.
Job DescriptionOur Customer Service Officers utilise Microsoft Office to drive our clients' business operations. As a Microsoft Office expert, your role will be to leverage the full suite of Office applications to keep business processes running smoothly. You will utilise tools such as Word, Excel, PowerPoint, Outlook, and OneNote to streamline workflows, enhance communication, and optimise efficiency. By effectively deploying Microsoft Teams, SharePoint, and OneDrive, you will facilitate seamless collaboration and file sharing. Your expertise will ensure that client workflows are not only maintained at peak efficiency but are also continuously improved to support their strategic goals.
Officers at Sopra Steria in the financial sector take charge in several diverse roles while giving excellent customer service and support of the highest quality. Fluent communication and a collaborative mindset are how we drive excellence across departments. You'll put seamless collaboration first so our internal departments can work harmoniously, and you'll take a proactive approach to solving problems and optimizing processes. Client satisfaction is crucial, but so are our business goals. Your day-to-day work will be in service to both, creating a customer-first experience that supports Sopra Steria's growth.
QualificationsWe're seeking passionate colleagues who are eager to push the boundaries in digital transformation and technology consulting. At Sopra Steria, you'll have the opportunity to grow your skills in a constructive, collaborative team environment, working on impactful projects that drive change for our clients. If you thrive on challenge and meet (most of) the qualifications below, we look forward to your application
You have knowledge and experience of the following:
- Education: Bachelor's degree or a relevant equivalent
- Experience: entry level to 3 years relevant experience
- Experience with Microsoft Office tools
- Languages: Dutch & French (required), English desirable
What can we offer you?
We welcome 11.000 new colleagues every year worldwide, and it's essential to us that everyone feels supported and valued. At Sopra Steria, you'll work on projects that make a change for our clients. And you'll get the opportunity to grow your own skills in the process, too. Your path to excellence starts at The Sopra Steria Academy, where you'll get exclusive development opportunities with experts and strategic partners to fast-track you to your full potential. You'll have access to more than 250 trainings to get you there.
Join our Business Services team, where we specialize in optimizing operations and driving transformation through innovative solutions in the financial sector. We handle various business processes—from finance and administration to industry-specific services—enabling our banking clients to focus on their core business while we ensure efficiency, agility, and profitability.
You'll become a part of a major Tech player in Europe recognised for its consulting, digital services, and software development. On top of that, you'll join a team that delivers critical operational support to enhance efficiency and effectiveness across various industries.
Additional InformationOur employees are known for making bold choices and delivering results. Work among high-level professionals at the forefront of corporate software solutions and innovation at Europe's Leading Digital Service Provider.
We offer a generous employee benefits package that includes:
- A variety of perks, such as mobility options (including a company car), insurance coverage, meal vouchers, eco-cheques, and more.
- Continuous learning opportunities through the Sopra Steria Academy to support your career development.
- The opportunity to connect with fellow Sopra Steria colleagues at various team events.
People are the cornerstone of our success. That's why we aspire to be bolder together. Our goal is to build high-functioning teams and healthy team environments that inspire and help each other to deliver excellence for each of our customers.
Excited about this job opportunity? Ready to shape the world with us? Great We are looking forward to your application
Want to know what happens next?
The recruitment process starts with a pre-screening, where the recruiter reviews candidates' qualifications and initial fit for the role. Next, in the first interview, candidates engage in a more detailed conversation to assess their skills and experience. This is followed by an assessment phase, where technical and role-specific evaluations take place. After this, the company makes a contract proposal if the candidate is considered suitable. A second interview is then conducted to confirm the final alignment between the candidate and the team. Finally, upon agreement, the candidate proceeds to sign the contract, officially joining the company.
______
Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences.
#J-18808-Ljbffr-
Customer Service Officer néerlandais
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Solis Talents Temps pleinPour cette entreprise du secteur financier, nous recherchons un(e) Customer Service Officer qui rejoindra une petite équipe de 2 personnes, en remplacement d'un collègue récemment promu.Installée dans des bureaux modernes, fraichement rénovés, la société peut compter sur une équipe dynamique, internationale, de 45 employés.L'entreprise offre...
-
Customer Service Officer néerlandais
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Solis Talents Temps pleinPour cette entreprise du secteur financier, nous recherchons un(e) Customer Service Officer qui rejoindra une petite Ãquipe de 2 personnes, en remplacement dâun collà ̈gue rÃcemment promu.InstallÃe dans des bureaux modernes, fraichement rÃnovÃs, la sociÃtà peut compter sur une Ãquipe dynamique, internationale, de 45 employÃs.Lâentreprise offre...
-
Customer Service Officer
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Rémy Cointreau Temps pleinThe Rémy Cointreau Group, whose Charentais origins date back to 1724, is the result of the 1990 merger of holding companies owned by the Hériard Dubreuil and Cointreau families, which controlled E. Rémy Martin & Cie SA and Cointreau & Cie SA, respectively. The Group is also the result of successive partnerships with other companies active in the same...
-
Customer Service Officer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Rémy Cointreau Temps pleinThe Rémy Cointreau Group, whose Charentais origins date back to 1724, is the result of the 1990 merger of holding companies owned by the Hériard Dubreuil and Cointreau families, which controlled E. Rémy Martin & Cie SA and Cointreau & Cie SA, respectively. The Group is also the result of successive partnerships with other companies active in the same...
-
Customer Service Officer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Evertys BV Temps pleinEnsure day-to-day contact with end customers:Act as the first point of contact for our customers.Provide accurate and timely responses to customer inquiries.Provide commercial and administrative support:Active involvement in domestic and international account opening processes.Support for credit-related and daily banking aspects.Follow-up on risk and...
-
Customer Service Officer
il y a 14 heures
Bruxelles, Région de Bruxelles, Belgique 2575 GG Belgium N.V. Temps pleinWe're looking for motivated, engaged people to help make everyone's journeys better. Gate Gourmet Belgium NV is a part of the gategroup, the international leader in airline catering. Worldwide we have about 43.000 colleagues in over 60 countries where we offer our customers culinary excellence. The Brussels offices have been part of the group since end of...
-
Customer Service Officer
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Sopra Steria Group Temps pleinA positive future for all – that's what we at Sopra Steria work towards. With over 56.000 colleagues in 30 countries, we are Europe's leading digital solutions provider. We believe it's not only technology that powers transformation. It's people who are at the core of change. That's why it's people that are at the heart of everything we do, excelling both...
-
Customer Service Representative
il y a 7 jours
Bruxelles, Région de Bruxelles, Belgique Nexeo Temps pleinNexeo, a consultancy company supporting clients in banking, finance, and insurance sectors, is seeking a Customer Service Officer for a leading financial institution in Belgium.The ideal candidate will have at least 2 years of experience in customer service, proficiency in MS Office, and fluency in Dutch and French with English being a plus. A strong...
-
Customer Service Officer FR/NL H/F
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique Solis Talents Temps pleinPour cette entreprise du secteur financier, nous recherchons un(e) Customer Service Officer qui rejoindra une petite équipe de 2 personnes, en remplacement d'un collègue récemment promu.Installée dans des bureaux modernes, fraichement rénovés, la société peut compter sur une équipe dynamique, internationale, de 45 employés.L'entreprise offre...
-
Customer Service Officer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Bdlogistics Temps pleinBD Logistics biedt logistieke oplossingen met toegevoegde waarde, afgestemd op specifieke behoeften. De diensten omvatten: City Logistics, Oversized Logistics, Fresh Logistics en Reverse Logistics.Je verleent kwalitatief advies aan onze B2C- en B2B-klanten over onze dienstverlening en je staat in voor de orderopmaak, verwerking en de controle op de...
-
Customer Service Officer FR/NL H/F
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Solis Talents Temps pleinPour cette entreprise du secteur financier, nous recherchons un(e) Customer Service Officer qui rejoindra une petite Ãquipe de 2 personnes, en remplacement dâun collà ̈gue rÃcemment promu.InstallÃe dans des bureaux modernes, fraichement rÃnovÃs, la sociÃtà peut compter sur une Ãquipe dynamique, internationale, de 45 employÃs.Lâentreprise offre...
-
Customer Service Officer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinBedrijf:Voor onze opdrachtgever in Anderlecht, een gerenommeerd speler in gespecialiseerde dienstverlening naar bedrijven toe, zijn wij op zoek naar een Customer Service Representative, een Dossierbeheerder met commerciële flair, voor de grotere klantendossiers.Beschrijving:Jouw uitdaging:Klantenportefeuille beheren van A tot ZDagdagelijks zorg je ervoor...
-
Customer Service Representative
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique AED Group Temps pleinJoin our team as a Customer Service Representative with Customs Expertise and assist clients with customs procedures, regulations, and documentation. Work closely with logistics teams to ensure smooth shipment processing. If you have experience in customer service, knowledge of customs laws, and strong communication skills, apply nowAs a Customer Service...
-
VIE - Administration & Customer Service Officer, null
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinAXA Investment Managers (AXA IM) is a leading asset manager offering a diverse range of investment opportunities across traditional and alternative asset classes. With our products, we seek to diversify and grow our portfolios, while providing our clients with long-term value and investment performance.AXA IM manages approximately 844 billion euros in...
-
Customer Service Officer FR/NL H/F
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Solis Talents Temps pleinPour cette entreprise du secteur financier, nous recherchons un(e) Customer Service Officer qui rejoindra une petite équipe de 2 personnes, en remplacement d'un collègue récemment promu.Installée dans des bureaux modernes, fraichement rénovés, la société peut compter sur une équipe dynamique, internationale, de 45 employés.L'entreprise offre...
-
Customer Service Officer FR/NL H/F
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Solis Talents Temps pleinPour cette entreprise du secteur financier, nous recherchons un(e) Customer Service Officer qui rejoindra une petite équipe de 2 personnes, en remplacement d'un collègue récemment promu.Installée dans des bureaux modernes, fraichement rénovés, la société peut compter sur une équipe dynamique, internationale, de 45 employés.L'entreprise offre...
-
Customer Service Liaison
il y a 3 jours
Bruxelles, Région de Bruxelles, Belgique Unique Brussels Temps pleinKey ResponsibilitiesAs a Customer Service Liaison at Unique Brussels, your key responsibilities will include:Providing administrative support across the organization.Welcoming guests and greeting visitors.Coordinating front-desk activities, including distributing correspondence, redirecting phone calls, and greeting clients upon arrival.- Greet clients upon...
-
Customer Service Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinSocial network you want to login/join with:Customer Service Manager - Dutch & French (Call-Center)Client:CplLocation:Not specifiedJob Category:OtherEU work permit required:YesJob Reference:c2855a915807Job Views:2Posted:06.03.2025Expiry Date:20.04.2025Job Description:CompanyI am recruiting for a company who are experts in customer relations, dedicated to...
-
Customer Service Officer, null
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinAS24 Benelux (27 employés) est une filiale de TotalEnergies qui s'adresse aux transporteurs internationaux. AS 24 est présent dans 29 pays européens et y emploie plus de 410 personnes.L'entreprise est en croissance et est leader du marché de la distribution automatique de diesel par cartes et péages pour les poids lourds.ActivitésLe Customer Service...
-
Customer Service Officer
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinVoor de afdeling Customer Service binnen onze divisie Operations zijn we op zoek naar een gemotiveerde, klantgerichte en teamgerichte collega.Jouw functie:Je verleent kwalitatieve service aan onze klanten voor al onze producten (doorlopende kaart, lening op afbetaling, gekoppelde verzekeringen) door correct en professioneel te reageren.Je biedt actief onze...
