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Customer Lifecycle Manager
il y a 4 semaines
Hey there Ready to take on an exciting challenge? I've got a fantastic opportunity that you won't want to miss. We're on the lookout for a dynamic Customer Lifecycle Manager to join our team on a 6-month journey. If you're passionate about customer strategy, love to dive into campaign development, and thrive in a collaborative environment, then this role is tailor-made for you. Based in Evere, you'll have the flexibility of 2 days in the office and 3 days working from home. Let's dive into the details
What you will do as a Customer Lifecycle Manager:
- Craft a winning customer strategy: Define a global customer strategy aligned with corporate objectives and translate it into actionable plans, collaborating closely with our CJ Experts.
- Drive campaign excellence: Develop comprehensive action plans for specific campaigns, ensuring alignment with business goals, target audience, communication objectives, media mix, and customer journey.
- Be the go-to person: Act as a Single Point of Contact (SPOC) for all action requests within your customer segment, leveraging your expertise to challenge requests and drive strategic alignment.
- Budgeting and optimization: Contribute to budget forecasts and resource allocation, optimizing performance while ensuring responsible use of resources within your scope.
- Fuel continuous improvement: Play a key role in projects aimed at enhancing direct marketing performance, bringing your insights and expertise to the table.ProfielThe ideal Customer Lifecycle Manager:
Has done studies in Management, Marketing, or Communication.
Has a professional experience of minimum 5 years with exposure to marketing.
Ideally has campaign development experience.
Has excellent communication skills: fluency in English and French. Dutch, fair proficiency in the other language.
Other words we love are: action-oriented mindset, customer-centric approach, analytical prowess, team player, and project leadership AanbodReady to embark this journey? Apply and let’s have a chat
Application via mail: femke.van.de.perre@springprofessional.be or the application link
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