Event Customer care coordinator

il y a 2 semaines

Auderghem, Belgique Unique Temps plein
Description:

Executive Management & Coordination : 

  • Support executive leadership of the organisation and coordination of virtual and in person meetings, including attendance and reporting
  • Organisation of the client’s annual meeting and other smaller events
  • General administrative tasks including oversight membership (in close collaboration with the Customer Care Unit) and election processes, database maintenanc
  • Collaborate closely with the Customer Care Unit on all delegate/member communication including but not limited to membership renewal, event announcements, etc.
  • Collaborate with the Manager on budgeting and financial reporting
  • Support to and collaborate with the Finance Team

Membership Operations

  • Support in development and maintenance of the membership database, membership renewals and new membership campaigns in close collaboration with the Customer Care Unit and Marketing Professionals
  • Assistance to members for potential questions and information
  • Advising and reporting to association executive(s) when timely

Communication & Marketing

In collaboration with our Marketing Professionals:

  • Update content on the association’s website and various social media channels
  • Coordination and maintenance of the members only area
  • Coordination of marketing suppliers (design/collateral production – if applicable)
  • Communicate and collaborate with the Marketing Professionals for the promotion of the client’s events and activities

Project Management

  • Coordinate the various initiatives undertaken by the association
  • Support the Manager in the development of (financial) reporting to the board members
  • Collaborate closely with the PCO Project Manager and CSU responsible in regard to the registration, participation, membership linked to the event activities
  • Travel onsite to assist in the delivery of the event activities of the client in close collaboration with the PCO team (if timely)
  • Support in the financial reconciliation of attendance and revenues
  • Subscribe the coordination of publications in specialised journals
Profil

Required experience, skills and abilities

  • Eligible to work in EU
  • Minimum Level: University Graduate
  • Previous working experience of a minimum of two (2) years for an international organisation;experience working for a scientific association is a plus
  • Excellent verbal and written communication skills (English- level C1); additional European languages are considered a plus
  • Assertive, proactive, and client-centric, ability to liaise easily with various stakeholders (i.e.: client facing)
  • Quick learner and easily adapt to a fast-paced environment, agile and committed especially in busy periods
  • Time management skills are part of your DNA, you prioritise easily, organised and quality focused you work independently
  • Multicultural sensitivity and are problem-solving minded
  • Proficient in the Microsoft Office package (Word, Excel, PPT, TEAMS)
  • Willing to travel all around the world (in respect of sanitary restrictions)
  • You are available to join the team rapidly
Offre

We offer

The opportunity to work in an international and dynamic environment with multi-cultural colleagues. A full-time job (40h/weeks with 12 recuperation days per year). A competitive salary package which includes:

  • meal vouchers,
  • hospitalization insurance
  • group insurance (pension)
  • continuous learning & development opportunities via our Institute
  • (online & offline L&D suites)
  • open-minded company with room for creativity & innovation

We are not just offering a job but challenging career opportunities for talented and motivated candidates who have a commitment for excellence and focus on quality service delivery.

Entreprise

The company is an independently owned company with headquarters in Geneva, Switzerland and a global presence.

Our +2,500 professionals in 60 offices and 31 countries work with clients across Europe, the Americas, Asia-Pacific, India, the Middle East and Africa.

Our business is founded on the human insight: When people come together magic happens. The company was founded in 1987 by Roger Tondeur & Ursula Wigert with the vision on creating strong connections between real people, in real places, in real time.

  • Event Customer care coordinator

    il y a 6 jours

    Auderghem, Région de Bruxelles, Belgique Unique Temps plein

    : Executive Management & Coordination : Support executive leadership of the organisation and coordination of virtual and in person meetings, including attendance and reportingOrganisation of the client's annual meeting and other smaller eventsGeneral administrative tasks including oversight membership (in close collaboration with the Customer Care Unit) and...

  • Event Coordinator

    il y a 6 jours

    Auderghem, Région de Bruxelles, Belgique Unique Temps plein

    : We are looking for an Event Coordinator for one of our clients, an international communication agency located in Brussels.As an Event Coordinator, you will work closely with the Event Management Team to deliver national and international, online and offline events. What are your responsibilities as an Event Coordinator?Assist the Manager to deliver...

  • Event Coordinator

    Il y a 2 mois

    Auderghem, Belgique Unique Temps plein

    Description: We are looking for an Event Coordinator for one of our clients, an international communication agency located in Brussels.As an Event Coordinator, you will work closely with the Event Management Team to deliver national and international, online and offline events. What are your responsibilities as an Event Coordinator?Assist the Manager to...

  • Event Coordinator

    il y a 3 semaines

    Auderghem, Belgique Unique Temps plein

    Description: We are looking for an Event Coordinator for one of our clients, an international communication agency located in Brussels.As an Event Coordinator, you will work closely with the Event Management Team to deliver national and international, online and offline events. What are your responsibilities as an Event Coordinator?Assist the Manager to...

  • Finance Coordinator

    il y a 6 jours

    Auderghem, Région de Bruxelles, Belgique Robert Half Belgium Temps plein

    Robert Half Talent Solutions is currently looking for a Finance Coordinator (M/F/x) to join a company based in Brussels.Robert Half Talent Solutions is currently looking for a Finance Coordinator (M/F/x) to join a company based in Brussels.Our client is a marketing agency. You will join the Finance team and report directly to the Finance Director.The scope...

  • Customer Care Medewerker

    il y a 6 jours

    Auderghem, Région de Bruxelles, Belgique Accent Temps plein

    Dit bedrijf maakt het mogelijk om fietsleasing beschikbaar te maken voor bedrijven en werkende mensen in Europa. Het bedrijf werkt op basis van een energieke en positieve houding. Dit resulteert in een zorgeloze service die bedrijven en werkende mensen inspireert en activeert om de fiets te nemen op weg naar geluk, gezondheid en welzijn. Geboren uit liefde...

  • Finance Coordinator

    Il y a 2 mois

    Bruxelles Auderghem, Belgique Robert Half Belgium Temps plein

    **Robert Half** **Talent Solutions** is currently looking for a **Finance Coordinator (M/F/x) **to join a company based in Brussels. **Robert Half** **Talent Solutions** is currently looking for a **Finance Coordinator (M/F/x) **to join a company based in Brussels. Our client is a **marketing agency**. You will join the Finance team and report directly to...

  • Junior Association Coordinator

    il y a 6 jours

    Auderghem, Région de Bruxelles, Belgique Unique Temps plein

    Omschrijving:Executive Management & Coordination Support executive leadership of the organisation and coordination of virtual and in person meetings, including attendance and reporting Organisation of the client's annual meeting and other smaller events General administrative tasks including oversight membership (in close collaboration with the Customer Care...

  • Customer Care Agent

    il y a 6 jours

    Auderghem, Région de Bruxelles, Belgique Axis Group Temps plein

    Are you passionate about customer service and the variety of tasks involved? Become a Customer Care Agent Answer members' calls, offer products and ensure meticulous follow-up. Your administrative and IT skills will make all the difference. Our customer is offering you a long-term temporary contract.Join a dynamic team and take up exciting...

  • German-speaking Customer Service agent Banking

    Il y a 2 mois

    Auderghem, Belgique Unique Brussel Customer Care Temps plein

    Notre client est un service client qui s'engage à offrir un service de qualité excellente à leurs clients. C'est une entreprise idéale pour se faire une première expérience dans le service client pour ensuite évoluer en interne ou au sein d'une autre société : vous aprendrez énormément de choses qui vous seront très utiles dans votre carrière...

  • Customer Operations Manager

    il y a 6 jours

    Auderghem, Région de Bruxelles, Belgique We Invest - Real Estate Temps plein

    ABOUT WE INVEST REAL ESTATEWe Invest is the most innovative Belgian player in the Real Estate industry. A fast growing real estate franchisor that is completely disrupting the industry thanks to an innovative data-driven marketing strategy, new technologies and a human and ethical approach to business. We are continuously looking for talented people with a...

  • Customer Care Officer 2nd Line Nl+fr+en

    il y a 6 jours

    Auderghem, Région de Bruxelles, Belgique Jobmatch Temps plein

    **Jouw taken**:- Dossierbeheer: database up to date houden, gegevens verwerken, aanpassingen aanbrengen,...- Aanvragen beheren binnen een vooropgesteld tijdsschema- Retours verwerken- Actief meewerken aan de lancering van nieuwe producten- Klachtenbehandeling- Informatie verstrekken op aanvraag van je collega's van 1st line- Je bouwt een vertrouwensrelatie...

  • Administration, Events and Communications assistant

    Il y a 2 mois

    Auderghem, Belgique Unique Brussels Temps plein

    European Association which ensures the development of enabling technologies and best practices along all the stages of large scale existing value chain productions that will contribute to a resource efficient process industry. Located in the heart of Brussels.  Description de la fonction PRIMARY RESPONSIBILITIESSupport the team to organise workshops and...

  • Facilities Services Coordinator

    il y a 6 jours

    Auderghem, Région de Bruxelles, Belgique Clean & Co Temps plein

    **Clean & Co** est une société de service professionnelle de nettoyage et de prestation de services autour du bâtiment, située à Auderghem (1160 Bruxelles). Au vu de notre croissance rapide, (plus de 10% par an depuis pres de 15 ans), nous recherchons un(e) «**Cleaning and facilities services coordinator**» (h / f).Les Coordinateurs sont la cheville...

  • Account Manager Home Care Emea

    il y a 6 jours

    Auderghem, Région de Bruxelles, Belgique Lubrizol Corporation Temps plein

    About LubrizolThe Lubrizol Corporation, a Berkshire Hathaway company, is committed to enabling a sustainable future. Our unmatched science unlocks immense possibilities at the molecular level, driving sustainable and measurable results to help the world Move Cleaner, Create Smarter and Live Better. Our solutions are used by people every day, improving...

  • Customer Service Specialist Nl+fr

    il y a 6 jours

    Auderghem, Région de Bruxelles, Belgique Jobmatch Temps plein

    **Jouw taken**:- Jij streeft naar 100% tevreden klanten - iedereen moet volgens jou de "Amazing Customer Experience" ervaren- Jij beantwoordt snel en efficiënt alle vragen van klanten (90% telefonisch, 10% per mail/post)- Je krijgt een gevarieerd klantenbestand toegewezen waar jij de verantwoordelijkheid voor draagt- Je werkt actief mee aan de verbetering...

  • BI Support Coordinator

    il y a 1 mois

    Auderghem, Belgique USG Professionals Temps plein

    USG Professionals focuses on project sourcing, interim management, and recruitment & selection, within the expertise areas of ICT, HR, Legal, Finance, Facility, Engineering, and Science.As a company, we choose an authentic and inclusive approach where you, as a professional, have the space to take ownership and feel comfortable and happy in your job.We aim...

  • Account Manager Home Care Emea

    il y a 3 semaines

    Bruxelles Auderghem, Belgique Lubrizol Corporation Temps plein

    **About Lubrizol** The Lubrizol Corporation, a Berkshire Hathaway company, is committed to enabling a sustainable future. Our unmatched science unlocks immense possibilities at the molecular level, driving sustainable and measurable results to help the world Move Cleaner, Create Smarter and Live Better. Our solutions are used by people every day, improving...

  • Customer Support Officer Ekivita

    il y a 6 jours

    Auderghem, Région de Bruxelles, Belgique Unique Temps plein

    **Omschrijving**:De doelstellingen van de Ekivita Support Officer zijn:- Aanvragen beheren en binnen de overeengekomen termijnen behandelen (SLA);- Dagelijks klachten en vragen van gebruikers behandelen;- Betalingen van inkomende orders verwerken;- Contacten onderhouden met partners over de publicatie van hun onlineadvertenties;- Ondersteuning bieden aan het...

  • Customer Support officer Ekivita

    il y a 6 jours

    Auderghem, Région de Bruxelles, Belgique Unique Temps plein

    Omschrijving: De doelstellingen van de Ekivita Support Officer zijn:Aanvragen beheren en binnen de overeengekomen termijnen behandelen (SLA);De contacten zijn voornamelijk via e-mail;Dagelijks klachten en vragen van gebruikers behandelen;Betalingen van inkomende orders verwerken;Contacten onderhouden met partners over de publicatie van hun...