Agent Ticketing

Talencia Consulting is currently looking for a Service Desk Agent or one of renowned clients.Contract duration: 6 months + extensions (long term visibility)Requirements:Minimum 3 years of experience in a similar positionKnowledge of Service Now or other ticketing systemsKnowledge of Active DirectoryKnowledge of Cisco conferencing systems is a plusTrilingual...

For a great client of ours in the utility sector we are looking for a Service Desk Agent - 1st line.JobYou ensure maximum user satisfaction, working closely with your colleagues.You install the hardwarde for new users and ensure proper follow-up.Finally, you will be deployed to support ongoing projects.ProfileAt least a certification in ITYou are familiar...

Overview:Are you ready for a dynamic journey into the heart of digital innovation of the Belgian Notary Profession?Then we warmly invite you to join our team as IT Care agent at Fednot. This position is not just a job, together with your IT Care colleagues, Network team, Windows team, Facilities, Service Management team and many others, you will prepare the...

**Tâches et responsabilités**:Vous êtes prêt à devenir notre nouveau Service Desk Agent ? Dans ce rôle, vous êtes responsable de nouer de bons contacts avec les clients, mais aussi avec vos futurs collègues afin de travailler efficacement. Cela en assurant le suivi des tickets clients tant en rapidité qu'en qualité. Tout est dans l'art de savoir...

IntroductieIT-Planet is een gespecialiseerd informatica projectsourcing bedrijf, gelegen te Gent. We zijn actief bij diverse grote klanten over heel Vlaanderen en Brussel in volgende ICT-domeinen: Application Development, Infrastructure Services & Software Testing. Om ons team van 180 medewerkers te versterken zijn we momenteel op zoek naar een **IT...

Voor 1 van onze klanten zijn we op zoek naar een IT Technical Support Agent:Location1000 BrusselsRemoteLanguagesDutchEnglishFrench (plus)Who are we?The service unit_IT Care_ delivers and support state of the art workstation solutions for its employees. Do you have a passion for what you do, do you go for commitment, think and act in a flexible way, and want...

**Description de la fonctionMain tasks: Respond to requests for assistance received from end users by phone, mail or via other interactive platforms for example : chat tools etc (Fistline customer liaison). Diagnose and resolve technical hardware and software issues Make an initial assessment of incidents, attempting to resolve them (Remote user...

Your mission:As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more.Your tasks: Serve as a dedicated service desk agent, incident analyst, and problem solver. Ensure swift incident analysis, prioritizing first and secondline customer interactions to achieve an outstanding...

We are recruiting a Senior Airport Services Agent based in Brussels.The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR's commercial and safety standards and procedures ensuring passengers and their baggage are handled in a...

IT Care_ takes care of 1st and 2nd line support for all internal Workstations, printers, mobile and fixed phones, network connections, to ensure operational excellence at all times. Internal technical support role, solving problems and daily issues defining clearly the scope of his support according to workstation policy; Calls and mails received by the...

Your mission: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. Your tasks: Serve as a dedicated service desk agent, incident analyst, and problem solver. Ensure swift incident analysis, prioritizing first and second-line customer interactions to achieve...

Telesales Executive / Internal Sales Person / Telemarketer**Are you from a Telesales, Telemarketing, inside sales background and looking to improve your income and career prospects with a dynamic and rapidly growing FinTech developing leading edge payment technology and experiencing exponential growth?Why should I apply?Train - Full training provided with...

Telesales Executive / Internal Sales Person / TelemarketerDutch / English SpeakingAre you from a Telesales, Telemarketing, inside sales background and looking to improve your income and career prospects with a dynamic and rapidly growing FinTech developing leading edge payment technology and experiencing exponential growth?Why should I apply?Train - Full...

FunctieomschrijvingBen je gepassioneerd door software en vind je het leuk om klanten te helpen als onderdeel van een customer support team? Een bedrijf in midden West-Vlaanderen is op zoek naar versterking voor hun team.Wat ga je doen:- Samenwerken in een team van ongeveer 10 collega's en vragen van klanten beantwoorden via mail/telefoon.- Gemiddeld verwerkt...

IT SERVICE MANAGEMENTBRUSSELS:Andrada MocianRecruitment ManagerAre you ready to embark on an exciting journey with CTG IT Solutions? We are seeking a dynamic Android Mobile Support Specialist to join our team, working alongside a prestigious European Institution based in Belgium.YOUR TASKS: Serve as a dedicated service desk agent, incident analyst, and...

The offered services consist of following subservices:The Corporate User provisioning service: retrieves data from HR authoritative sources and generates, based on them, identities that are stored and used in and by IT systems The CED (Commission Enterprise Directory) is an LDAP based Directory offering a central authentication service, access control and...

Skipr is looking for a Customer support specialistThrough an all-in-one solution to manage corporate mobility, Skipr supports companies in their transition towards a more sustainable mobility for their employees. Mobility is changing and by working for Skipr, you become a change agent. We love passionate, flexible, out-of-the-box thinkers who're able to...

Location:Brussels, BelgiumSecurity Clearance:NATO SecretReference No:C002965 / BrusselsSkills, knowledge, experience required: A good general secondary education; 5 years experience in: Relevant travel and transport planning; Use of a Global Distribution System (GDS); Use of a financial system supporting invoicing control and payment for official travel; A...

**À PROPOS DE LA FONCTION** **Titre de la fonction**: Agent Ticketing & Assistance Passager (H/F/X) **Type de contrat**: CDD, temps complet en vue d’un CDI **Domaine**: Information Technology & Services (airport shuttles, transport, tourism and travel) **Lieu**:Brussels Gare du midi **Langues**: français et anglais **Agent Ticketing & Assistance...

**À PROPOS DE LA FONCTION** **Titre de la fonction**: Agent Ticketing & Assistance Passager (H/F/X) **Type de contrat**: CDD, temps complet en vue d’un CDI **Domaine**: Information Technology & Services (airport shuttles, transport, tourism and travel) **Lieu**:Brussels Gare du midi **Langues**: français et anglais **Agent Ticketing & Assistance...

**MISSION** Sous la direction d'un des-fondateur, vous serez responsable du service après-vente de Weenect. Vous serez responsable de: - Manager une équipe de 15 personnes (7 en direct, 8 en sous-traitance). Vous serez secondé par un manager opérationnel à Bruxelles - De la qualité des réponses faites aux clients par votre équipe. - Des délais de...