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Front Office Trainee

Il y a 3 mois


Evere, Région de Bruxelles, Belgique Gresham Belson Hotel Brussels Temps plein
We are looking for a Front Office Trainee

Company profile

The Gresham Belson Hotel is a modern hotel with 142 guestrooms, 4 fully-equipped meeting rooms, restaurant & bar

and a fitness room. The hotel offers a free shuttle service to and from Brussels Airport and local Business Districts.

Facilities include a 24-hour front desk, Free high-speed Wi-Fi access, car parking facilities, multi-lingual, friendly &
flexible staff, etc. The Gresham Belson Hotel Brussels is located right in between the center of Brussels and Brussels

airport. The NATO's headquarters are within a 10-minute drive, while the European Parliament can be reached within a

15-minute drive

Key responsibilities

  • Greeting and thanking guests in a sincere, friendly manner
  • Checking guests in on arrival and out on departure by following the set procedures
  • Posting charges to appropriate guest accounts
  • Anticipating and addressing guests' needs and requests
  • Resolving guests problems and handling complaints
  • Taking and handling reservation requests
  • Collaborating and communicating with other internal departments to ensure guest satisfaction
  • Complying with company procedures and safety policies.
  • Performing duties on daily checklist
  • Managing transport
As a Front Office Trainee you will working closely with and reporting to the different department and General
Manager.

Intern profile

  • Good communication skills (English, French, & Dutch. All other languages are a plus)
  • You are good with Microsoft Office and Outlook
  • Positive and guestoriented attitude
  • Excellent grooming standards
  • Flexible & respond to a range of different work situations
  • Be able to work in team & independent
Do you want to receive more information, or you want to apply?

Mr. Raf Willems - General Manager

Avenue des Anciens Combattants Brussels