Customer Service Officer
Il y a 3 mois
- In deze veelzijdige rol ben je verantwoordelijk voor:
- Het oplossen van escalaties van eerste lijn klachten en het geven van feedback aan de betrokken teams.
- Het bieden van ondersteuning aan onze winkels en het eerste lijn callcenter.
- Het verlenen van administratieve ondersteuning aan ons B2B-team, waaronder het beheer van klant-e-mails, contractenbeheer en SAP-klantenbeheer.
- Het analyseren van incidenten om verbeteringsmogelijkheden te identificeren en te implementeren voor zowel klantenservice als B2B-ondersteuning.
- Sterk administratief onderlegd en in staat om gedetailleerd en accuraat te werken.
- Affiniteit met klantenservice en het vermogen om klantgerichte oplossingen te vinden in uitdagende situaties.
- Uitstekende computervaardigheden en ervaring met Oracle, Outlook, Mirakl en SAP.
- Tweetalig, met de mogelijkheid om zowel in het Nederlands als in het Frans te communiceren.
- Een bachelordiploma of minimaal 3 jaar aantoonbare ervaring in klantenservice.
- Waarden zoals openheid, activiteit en positiviteit hoog in het vaandel dragen.
- De kans om deel uit te maken van een dynamisch team met een positieve en inspirerende werksfeer.
- Een uitdagende functie waarin je een significante impact kunt hebben op de klantenbeleving binnen de onderneming.
- Een cultuur van continue verbetering en innovatie.
- Een omgeving waarin jouw bijdrage wordt gewaardeerd en jouw ideeën en inzet op prijs worden gesteld.
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Customer Service Agent
Il y a 2 mois
Vorst, Belgique AMA European Consulting Temps pleinHere's the English translation: Are you a customer service-oriented person with a passion for solving problems and helping people? Do you have experience in operations management? If so, we have the perfect challenge for you! We are looking for several Customer Service Officers. **Main Responsibilities**: - Manage the daily operations of the company. -...
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Customer Service Agent Fr/nl
il y a 2 semaines
Vorst, Belgique AMA European Consulting Temps plein**Êtes-vous une personne orientée vers le service client, avec une passion pour résoudre les problèmes et aider les autres ?** Vous avez de l’expérience dans la gestion des opérations ? Si oui, ce poste est fait pour vous ! **Nous recrutons plusieurs Customer Service Officers.** **Responsabilités principales**: - Gérer les opérations...
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Customer Service and Operations Manager
Il y a 2 mois
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Customer Service Advisor
Il y a 4 mois
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Business Development Officer
Il y a 6 mois
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Il y a 6 mois
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Banking Associate
Il y a 6 mois
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Hr Administration Officer
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Sales Executive
Il y a 6 mois
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Productiebeheerder Kunstverzekeringen
Il y a 7 mois
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Customer Care Agent Dutch
Il y a 6 mois
Vorst, Belgique Veepee Temps plein**\uD83D\uDCC4 JOB DESCRIPTION**: - Are you looking for a challenging job at a fast-growing webshop where you can make a difference every day? Then you might be the new colleague we are looking for! **\uD83C\uDFAF TASKS**: - Every week, we also like to call back the members who did answer to our satisfaction survey to make sure that we improve their...
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Service Now Functional Analyst
Il y a 6 mois
Vorst, Belgique AMA European Consulting Temps pleinDescription: As a senior Functional Analyst with **proven experience in bank and insurance**, you have over **5 years** of experience in managing the functional design of information systems: - You create the concept and manage the planning for preliminary analysis and design phase; - You perform the functional analysis of information systems and draw up...
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Temp. Customer Care Agent
Il y a 6 mois
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Insurance Back-office Support
Il y a 6 mois
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Client Manager
Il y a 7 mois
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Service Now Functional Analyst
Il y a 6 mois
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Resturant Manager
Il y a 2 mois
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Business Analyst
Il y a 5 mois
Vorst, Belgique SOLIX Temps pleinThe company offers facility management and delegated management (monitoring, operation, maintenance) and/or studies in the areas of collection, processing, development, and water distribution, as well as production, management and rational use of green and traditional energy sources. We offer technical peace of mind to our customers, public services, and...
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Resturant Manager
Il y a 2 mois
Vorst, Belgique L'Antica Pizzeria da Michele Temps pleinPizzeria da Michele is looking for an experienced, hands-on Restaurant Manager with to join our fantastic team at our **NEW OPENING **in Brussels. Pizzeria da Michele is looking for an experienced, hands-on Restaurant Manager to join our fantastic team at our restaurant in Brussels. The role involves the day-to-day running of all aspects of the restaurant...