Customer to Customer Manager

il y a 4 semaines


Gand, Belgique EMAsphere Temps plein

EMAsphere is a fast-growing SaaS company with offices in Louvain-la-Neuve, Ghent, and Paris. We empower financial decision-makers by giving them access to real-time, reliable, and visually compelling reporting dashboards. Help CFOs save time, trust their data, and focus on what matters: analyzing and improving business performance. Due to the rapid growth of EMAsphere, we are still looking for Customer Manager profiles. As Customer Manager you will be part of the Services & Support team for Belgium Implementing our cloud solution for our customers: you will assess the customer's current situation; analyse and understand their needs. Train and support our customers: you train our customers to become EMAsphere champions. You will prepare and update training materials and documentation. Support and guide our sales team and partners: you support them in the sales process through product positioning, key benefits and presentations to customers and prospects. Participate in product definition: you work with the development team on new ideas based on your experience of the sector and your contacts with customers and prospects. Education: holder of a bachelor's or master's degree with a specialisation in finance, accounting or management reporting. Experience: Between 1-3 years' experience in implementing financial software or in accounting management (reporting, budgeting, financial analysis, etc.). Languages: You are fluent in Dutch and English. French is an asset Join a team as exceptional as you are. Be part of a fun, talented and dynamic team, led by experienced entrepreneurs. We offer a full-time (38h/week) position with a competitive salary and a broad range of benefits: meal and eco vouchers, hospitalization and group insurance, 13th month, 6 extra days off, flexible homeworking (2 days/week), and more. You'll have the opportunity to develop your skills rapidly and gain valuable experience in a fast-growing SaaS company with international ambitions. Each team member benefits from a personal learning & development budget to sharpen their skills — whether it's technical training, language courses, or personal development. Happy hours, staff events, family days, a relaxation room, "Fruit Mondays", a buddy program to welcome new colleagues... Bonus: 90% of our team members say they feel good in their team


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