Customer Success
il y a 2 semaines
Location: Wintercircus, Ghent, the city's newest tech hub Optioryx is on a mission to make supply chains faster, cheaper and better with AI-powered, data-driven solutions. Picking, packing, stacking and slotting are at the core of what we do. Our ultimate goal? Build the most performant supply chain together. Your Impact As our new Customer Success, you'll be the bridge between our customers and our technical & sales teams. From the first demo to full go-live, you guide implementations and ensure customers are set up for long-term success. Key responsibilities Run ROI calculations with real customer data (typically in Excel) Configure Optioryx products to the client needs and processes Talk to customers and try to help them Onboard customers, guide implementation and be their first point of contact if they have questions on the product configuration. Translate customer needs to product features and roadmap Communicate proactively with customers and internal teams to keep projects on track. Validate and test new feature developments Who We're Looking For You are analytical and communicative, both equally comfortable with numbers and people. Enthusiastic & passionate about technology and supply chains. Ambitious and eager to grow: the more responsibility you take on, the faster you'll grow. Ideally a Handelsingenieur (business engineer) with some supply chain experience (consulting?). This is a nice to have, not required. Fluent in Dutch & English; French is a plus. Affinity with software/cloud apps and strong problem solving skills. Why Join Optioryx A dynamic, flat organization with plenty of room for ownership and innovation. Growth potential: This role is the potential step-up towards Operations Lead A young, driven team where your ideas directly shape the future of logistics. Flexible working options, competitive salary, and solid benefits. Wintercircus Ghent: Work in the vibrant tech hub at the heart of the city. Ready to take on a challenging and rewarding role in supply chain tech? Apply now and drop us a line at wewantyou@optioryx.com
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Customer success manager
il y a 4 jours
Gand, Belgique Docbyte Temps pleinAbout Docbyte Docbyte builds the digital trust layer of Europe. Our SaaS platform, Docbyte Vault, ensures that digital documents remain legally valid, authentic, and compliant for the long term — for banks, insurers, pharma, healthcare, and the public sector. As we scale, we’re hiring a Customer Success Manager to strengthen onboarding, adoption...
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Customer Success Manager
il y a 2 semaines
Gand, Belgique Adhese Temps pleinAbout adhese adhese builds smart adtech solutions for a cookieless future from its offices near Ghent (Belgium) and Wroclaw (Poland). The adhese platform enables media owners to monetize their media inventory and first-party data, and facilitates advertisers to reach their audiences efficiently in a simple way. The company is growing steadily and is seeking...
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Customer Success Manager
il y a 4 jours
Gand, Belgique Docbyte Temps pleinAbout Docbyte Docbyte builds the digital trust layer of Europe. Our SaaS platform, Docbyte Vault, ensures that digital documents remain legally valid, authentic, and compliant for the long term — for banks, insurers, pharma, healthcare, and the public sector. As we scale, we're hiring a Customer Success Manager to strengthen onboarding, adoption and...
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Customer Success Medewerker
il y a 3 semaines
Gand, Belgique Robert Half Temps pleinRobert Half is op zoek naar een Customer Success Medewerker (M/V/X) regio Gent voor een innovatieve en sterk groeiende speler in de digitalisering van de vastgoedsector. Hun digitale tools maken het werk van duizenden vastgoedprofessionals eenvoudiger, efficiënter en leuker. Ben jij een echte probleemoplosser die klanten altijd met een glimlach helpt? Lees...
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Customer Success
il y a 2 semaines
Gand, Belgique Optioryx Temps pleinWintercircus, Ghent, the city's newest tech hub Optioryx is on a mission to make supply chains faster, cheaper and better with AI-powered, data-driven solutions. Picking, packing, stacking and slotting are at the core of what we do. Build the most performant supply chain together. As our new Customer Success, you'll be the bridge between our customers and...
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Customer Success Manager
il y a 2 semaines
Gand, Belgique Tide Software Temps pleinLove the travel industry? Love helping customers succeed? Love technology? Join Tide Software and become the guide our clients rely on! About Tide Software At Tide Software, we help travel companies modernize and streamline their operations. Our all-in-one SaaS platform unites every workflow — from quotes to invoicing, content management to CRM, booking...
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il y a 2 semaines
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Gand, Belgique EMAsphere Temps pleinGhent | Hybrid (2 days/week homeworking) Full-time Join a fast-growing SaaS scale-up and shape the future of financial performance! At EMAsphere, we empower finance teams with a powerful cloud solution that simplifies financial reporting, accelerates decision-making, and drives business growth. With hundreds of customers across Europe and a strong innovation...
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Customer Service Medewerker
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Gand, Belgique Robert Half Temps pleinRobert Half is op zoek naar een Customer Success Medewerker (M/V/X) regio Gent voor een innovatieve en sterk groeiende speler in de digitalisering van de vastgoedsector. Jij: Beantwoordt vragen via telefoon, mail en chat en zorgt voor een vlotte oplossing Luistert actief, denkt mee en vertaalt technische info naar begrijpelijke taal Werkt nauw samen met...
