Customer manager
il y a 2 semaines
Ghent | Hybrid (2 days/week homeworking) Full-time Join a fast-growing SaaS scale-up and shape the future of financial performance At EMAsphere, we empower finance teams with a powerful cloud solution that simplifies financial reporting, accelerates decision-making, and drives business growth. With hundreds of customers across Europe and a strong innovation mindset, we're scaling fast — and we want you to be part of the adventure We are looking for a Customer Manager to strengthen our Services & Support team in Belgium. In this role, you will play a key role in onboarding and supporting our customers to ensure the success and efficient use of EMAsphere. As a Customer Manager, you will: Implement EMAsphere for our customers: analyse their situation, understand their needs, design and configure the best setup for them. Train and empower users: help customers become confident EMAsphere experts and create high-quality documentation. Support the sales ecosystem: contribute to pre-sales activities with demonstrations, expertise and product positioning. Enhance the product: collaborate with our Product & Development teams by sharing insights from the field and improvement ideas. You are the trusted partner of our customers — ensuring a smooth adoption, strong usage and overall satisfaction. About you Education: Bachelor's or Master's degree in Finance, Accounting, Business Engineering, or similar Experience: 0 to 3+ years in financial software implementation, consulting, controlling, reporting or financial analysis Languages: Dutch + English (professional level) Skills: Strong analytical mindset and problem-solving skills Excellent communication and pedagogy Ability to translate financial needs into technical solutions Attitude: Customer-centric, positive and proactive A real team player but also comfortable working independently Curious about technology and innovation If you love helping clients succeed and turning financial complexity into clarity — you'll love this job. Why EMAsphere ? A team where you can shine Work with enthusiastic colleagues, supportive leaders, and a company driven by collaboration, ownership, and fun. A competitive & complete benefits package Meal & eco vouchers Hospitalization & group insurance 13th month 6 extra days off Flexible hybrid work (2 days/week) ... and more perks coming as we grow Learn fast & boost your career Fast-growing environment = faster opportunities. Plus, a personal learning budget to level up your skills continuously. Your ideas = real impact We give autonomy, take action, try new things — hierarchy doesn't slow us down. A workplace you'll love Staff events, team breakfasts, buddy program, relaxation room, EMAsport budget... 90% of our team members say they feel great in their team Diversity & inclusion are real commitments We embrace differences and foster a culture where everyone feels valued and respected. An inspiring place to work Modern offices in Louvain-la-Neuve, thoughtfully designed for collaboration and creativity. If you want to combine finance, tech, customer success and innovation, this role is for you — let's talk Apply now and let's build something great together
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Customer to Customer Manager
il y a 4 jours
Gand, Belgique EMAsphere Temps pleinEMAsphere is a fast-growing SaaS company with offices in Louvain-la-Neuve, Ghent, and Paris. We empower financial decision-makers by giving them access to real-time, reliable, and visually compelling reporting dashboards. Help CFOs save time, trust their data, and focus on what matters: analyzing and improving business performance. Due to the rapid growth of...
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Customer Manager
il y a 2 semaines
Gand, Belgique EMAsphere Temps pleinGhent | Hybrid (2 days/week homeworking) Full-time Join a fast-growing SaaS scale-up and shape the future of financial performance! At EMAsphere, we empower finance teams with a powerful cloud solution that simplifies financial reporting, accelerates decision-making, and drives business growth. We are looking for a Customer Manager to strengthen our...
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Customer Manager
il y a 7 jours
Gand, Belgique EMAsphere Temps pleinEMAsphere is a fast-growing SaaS company with offices in Louvain-la-Neuve, Ghent, and Paris. We empower financial decision-makers by giving them access to real-time, reliable, and visually compelling reporting dashboards. Our mission? Help CFOs save time, trust their data, and focus on what matters: analyzing and improving business performance. Due to the...
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Customer success manager
il y a 4 jours
Gand, Belgique Docbyte Temps pleinAbout Docbyte Docbyte builds the digital trust layer of Europe. Our SaaS platform, Docbyte Vault, ensures that digital documents remain legally valid, authentic, and compliant for the long term — for banks, insurers, pharma, healthcare, and the public sector. As we scale, we’re hiring a Customer Success Manager to strengthen onboarding, adoption...
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Customer Success Manager
il y a 2 semaines
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Customer Success Manager
il y a 2 semaines
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Customer Success Manager
il y a 4 jours
Gand, Belgique Docbyte Temps pleinAbout Docbyte Docbyte builds the digital trust layer of Europe. Our SaaS platform, Docbyte Vault, ensures that digital documents remain legally valid, authentic, and compliant for the long term — for banks, insurers, pharma, healthcare, and the public sector. As we scale, we're hiring a Customer Success Manager to strengthen onboarding, adoption and...
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il y a 2 semaines
Gand, Belgique Heel Belgium Temps pleinBij Heel Belgium zijn we pioniers op het gebied van bioregulerende geneeskunde. We streven ernaar therapeutische oplossingen aan te bieden, gebaseerd op solide wetenschappelijke principes en met de nadruk op een patiëntgerichte aanpak. Jouw rol Wij zoeken een ervaren Customer Service Specialist die graag verantwoordelijkheid neemt voor onze klantenrelaties...
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Teamlead customer service
il y a 3 semaines
Gand, Belgique CTRL-F Temps pleinFunctie Als teamlead customer service neem je het onderstaande takenpakket voor jou rekening: Je bent jij het kloppend hart van het customer care team, gevestigd Gent; Je bent een meewerkende teamlead die energie haalt uit het oplossen van complexe klantvragen en deze zelf beantwoordt, waardoor je een voorbeeldfunctie hebt binnen je team; Samen met je...
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il y a 4 jours
Gand, Belgique Adhese Temps pleinAbout adhese adhese builds smart adtech solutions for a cookieless future from its offices near Ghent (Belgium) and Wroclaw (Poland). The adhese platform enables media owners to monetize their media inventory and first-party data, and facilitates advertisers to reach their audiences efficiently in a simple way. The company is growing steadily and is...
