Application Support Agent

Are you an experienced technical support specialist ready to take on new challenges in a fast-paced and impactful environment? The Directorate-General DIGIT is looking for a Senior Application Support Agent to join our full-time team and provide essential support for key tools used by the Payment Master Office (PMO). If you are passionate about solving...

**Job ID: HNMJD1582**: **Role: Application Support Agent** **Locations: Brussels,Belgium** - EU citizenship is mandatory; on-site is mandatory (Brussels) - Description of tasks: - Act as the first contact point for all end-users related questions on TRACES; - Ensure and perform all communication with the end-users; - Provide services to all stakeholders...

**Language: French and English** **Description of tasks**: - Perform quality checks on IT Services tickets based on Key Performance Indicators (KPI) definition - Monitoring stakeholders and users’ satisfaction surveys results - Provide checks results and conclusions to support the monthly reports - Inform agents with regards to encoding quality results...

Freelance | Pharma sector | Business Application | Virtual Agent Expert | Brussels | Hybrid | Job ID 1095392 **Hays **is looking for a **Business Application Virtual Agent Expert **for a client based in **Brussels** **- Pharma sector** - **English (Dutch or French)**: - **Global biopharmaceutical company**: - **Flexible environment**: - **Start date...

Do you have 4 years of experience as an On-site Support Agent? We are looking for an EU National (due to security clearance) to join our team in Brussels. **Requirements**: - 4 years of experience as an Onsite Support Agent - Knowledge of WKS Administration (Windows 10) - Knowledge of Server OS (Windows 2012, 2016, 2019) and Active Directory - Knowledge of...

Be part of a team driving food safety excellence in Europe Are you passionate about making a tangible impact on public health and food safety? Join the external RASFF/AAC team at the Directorate General for Health and Food Safety (DG SANTE). This is your opportunity to contribute to cutting-edge systems that ensure the safety and integrity of food and feed...

**IT Support Agent (ENG + FR or German) - European Institution** **Are you communicative, driven, people minded and do you have a good experience of 3 years (min.) in IT Support? Well, Sogeti Belgium is looking for you!** **At the moment we are looking for an ' **IT Support Agent **' for a European Institution!** **Nature of the tasks**: - **Service desk...

I'm interested IT Support Agent (ENG + FR or German) - European Institution Are you communicative, driven, people minded and do you have a good experience of 3 years (min.) in IT Support? Well, Sogeti Belgium is looking for you! At the moment we are looking for an '**IT Support Agent** ' for a European Institution! **Nature of the tasks**: - Service...

EUDAMED provides an essential overview of the lifecycle of medical devices in the European Union (EU). This platform helps improve transparency, enhances access to information for the public and healthcare professionals, and supports coordination between EU Member States. You will be at the heart of this important initiative, providing top-tier support to a...

Description of tasks Receive and log requests/incidents & questions from users (by e-mail, phone, or face to face); provide technical support, investigate problems, and determine appropriate actions. Keep end-user informed on request status and progress Participate to meetings with the development team. Improving documentation and creating FAQs based on...

Be part of our beating heart Brussels Airport wil bekend staan als een van de beste luchthavens ter wereld, een volledig verbonden economische hub voor mensen en bedrijven, het kloppende hart van Europa, waar klanten, innovatie en duurzaamheid centraal staan. Wil jij de luchthaven van vandaag en morgen helpen vormgeven? Stop met dromen en kom ons team...

APPLICATION SPECIALIST XRF (XRD) Benelux About this position: From forensics to nanotechnology, our analytical systems and solutions help the world’s top researchers do ground-breaking work on the small things that make big things possible. We’re after enquiring minds, imaginative thinkers, and proud geeks. Those who are irresistibly drawn to hard...

Le Centre d’Informatique pour la Région Bruxelloise (CIRB) est le leader de la transition numérique à Bruxelles. Nous accompagnons nos clients - les institutions publiques bruxelloises - dans leur parcours digital. Ainsi, pour offrir aux Bruxellois **une Région durable, ouverte sur le monde et à l’économie dynamique**, nous mutualisons des...

Viva Wallet is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and...

Overzicht: **Who are we?** We are Fednot, the Royal Federation of Belgian Notaries, one of the largest employers' federations of the country. Every year, 2.5 million Belgians rely on the independent advice of a notary. At Fednot, we support notaries so they can do what they do best : help citizens at important moments in their lives. Fednot supports...

Aperçu: **Who are we?** We are Fednot, the Royal Federation of Belgian Notaries, one of the largest employers' federations of the country. Every year, 2.5 million Belgians rely on the independent advice of a notary. At Fednot, we support notaries so they can do what they do best : help citizens at important moments in their lives. Fednot supports...

Nature of tasks Service desk agent, incident agent and analyst, problem agent and analyst Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate **First and second-line support**: remote and on-site support Recording & tracking incident and request information Recording & tracking Problem...

**Description du poste**: Nous recherchons un Agent Support PC / Helpdesk pour intégrer notre département informatique (région Liège) Au sein de ce département, l’Agent Support PC/Helpdesk participe à la résolution rapide des problèmes liés à l’utilisation des outils informatiques. **Vos Missions, Tâches et Responsabilités**: En tant...

Do you have 1+ years of experience in IT Support? We are looking for a support agent to join our team in Brussels for a public sector client. EU Citizenship is required due to security clearance. **Requirements**: 1+ years of experience in on-site support roles Knowledge of WKS Administration (Windows 7 & Windows 10) Knowledge of Server OS (Windows 2016,...

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we’ll provide everything you need to do your best work and...