IT Support Agent

**IT Support Agent (ENG + FR or German) - European Institution** **Are you communicative, driven, people minded and do you have a good experience of 3 years (min.) in IT Support? Well, Sogeti Belgium is looking for you!** **At the moment we are looking for an ' **IT Support Agent **' for a European Institution!** **Nature of the tasks**: - **Service desk...

I'm interested IT Support Agent (ENG + FR or German) - European Institution Are you communicative, driven, people minded and do you have a good experience of 3 years (min.) in IT Support? Well, Sogeti Belgium is looking for you! At the moment we are looking for an '**IT Support Agent** ' for a European Institution! **Nature of the tasks**: - Service...

**Your mission**: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. **Your tasks**: - Serve as a dedicated service desk agent, incident analyst, and problem solver. - Ensure swift incident analysis, prioritizing first and second-line customer interactions to...

Overzicht: **Who are we?** We are Fednot, the Royal Federation of Belgian Notaries, one of the largest employers' federations of the country. Every year, 2.5 million Belgians rely on the independent advice of a notary. At Fednot, we support notaries so they can do what they do best : help citizens at important moments in their lives. Fednot supports...

CTG IT Solutions is an IT Services Company dedicated to European Institutions. We are currently hiring an IT Support to join a prestigious European Institution in Brussels. Your Missions You act as a service desk agent, incident agent, problem agent, and analyst You are in charge of incident analysis, first and second-line customer liaison with the purpose...

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we’ll provide everything you need to do your best work and...

ABAKUS IT SOLUTIONS is seeking an Application Support Agent to join our team, responsible for providing comprehensive support for the Atlassian Eco System. This role involves deploying, testing, and operating a suite of tools, including Jira and Confluence, to facilitate collaboration and software development across various entities. **Key...

Do you have 1+ years of experience in IT Support? We are looking for a support agent to join our team in Brussels for a public sector client. EU Citizenship is required due to security clearance. **Requirements**: 1+ years of experience in on-site support roles Knowledge of WKS Administration (Windows 7 & Windows 10) Knowledge of Server OS (Windows 2016,...

Are you an experienced technical support specialist ready to take on new challenges in a fast-paced and impactful environment? The Directorate-General DIGIT is looking for a Senior Application Support Agent to join our full-time team and provide essential support for key tools used by the Payment Master Office (PMO). If you are passionate about solving...

Nature of tasks Service desk agent, incident agent and analyst, problem agent and analyst Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate **First and second-line support**: remote and on-site support Recording & tracking incident and request information Recording & tracking Problem...

**IT SERVICE MANAGEMENT** **BRUSSELS**: **Sylvain Marsal** **Recruiter** **IT SUPPORT SPECIALITST FOR THE EUROPEAN INSTITUTIONS**: Are you ready to embark on an exciting journey with CTG IT Solutions? We are seeking a dynamic **IT Support Specialist** to join our team, working alongside a prestigious European Institution based in Belgium. **YOUR...

Viva Wallet is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and...

Do you have 4 years of experience as an On-site Support Agent? We are looking for an EU National (due to security clearance) to join our team in Brussels. **Requirements**: - 4 years of experience as an Onsite Support Agent - Knowledge of WKS Administration (Windows 10) - Knowledge of Server OS (Windows 2012, 2016, 2019) and Active Directory - Knowledge of...

**Nature of tasks** - Service desk agent, incident agent and analyst, problem agent and analyst - Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate - First and second-line support: remote and on-site support - Recording & tracking incident and request information - Recording & tracking...

**IT Support Analyst** - Providing onsite IT support to customers. - Deliver an excellent level of customer service. - Provide support for IT infrastructure - Desktops, Laptops, Printers, Handhelds and Smartphones. - Categorize and prioritize end-user support requests and service requests by utilizing a ticketing system to track tickets and provide...

It could be the perfect moment to pursue your career in Information Technology. If you are passionate about improving yourself, we are ready to support you during your journey. IT Support Technician must have: Fluent English, Passion for career in IT IT Support Technician is needed to have: Work/Residence Permit in Belgium IT Support Experience, Location:...

Overview: Are you ready for a dynamic journey into the heart of digital innovation of the Belgian Notary Profession? Then we warmly invite you to join our team as IT Care agent at Fednot. This position is not just a job, together with your IT Care colleagues, Network team, Windows team, Facilities, Service Management team and many others, you will prepare...

**Company description**CTG serves as a catalyst for your digital transformation, offering innovative solutions and services that accelerate your strategy and project momentum. We help you achieve your evolving digital aspirations and desired business and IT outcomes improved business performance, data-driven decision making, continuous innovation, and...

**Language: French and English** **Description of tasks**: - Perform quality checks on IT Services tickets based on Key Performance Indicators (KPI) definition - Monitoring stakeholders and users’ satisfaction surveys results - Provide checks results and conclusions to support the monthly reports - Inform agents with regards to encoding quality results...

We are looking for a proactive ICT Support Specialist to provide exceptional 1st level IT support to users across multiple channels, ensuring swift issue resolution and excellent service delivery. **Communication Channels**: - Telephone - Service Management systems - Walk-in KIOSK **Primary Responsibilities**: **1st Level Support**: - Provide support for...