Application Support Agent Medior

il y a 8 heures

Brussels, Belgique AbAKUS IT Solutions Temps plein

Be part of a team driving food safety excellence in Europe
Are you passionate about making a tangible impact on public health and food safety? Join the external RASFF/AAC team at the Directorate General for Health and Food Safety (DG SANTE). This is your opportunity to contribute to cutting-edge systems that ensure the safety and integrity of food and feed across Europe.

**Your Role**:
As an Application Support Specialist, you will work on two pivotal systems:

- RASFF - AAC AA System: Rapid Alert System for Food and Feed, and Administrative Assistance & Cooperation System.
- AAC FF System: Administrative Assistance & Cooperation System for Food Fraud.

**Your responsibilities will fall within four key areas**:
**1. Application Support**
Manage the reception, verification, and transmission of notifications related to food and feed submitted by Member States via iRASFF.
Facilitate information exchange between Member and Non-Member States.
**2. Administrative Support**
Provide direct assistance, solutions, and clarifications to RASFF users regarding notifications.
**3. Data Analysis**
Extract, analyze, and interpret system data to support DG SANTE officials.
Conduct traceability exercises along food supply chains and develop detailed reports.
Present findings and collaborate with other European Commission Directorates.
**4. Training and User Assistance**:
Organize and deliver training sessions for Member States.
- Maintain and improve system documentation.
- Support system testing and participate in coordination meetings.
- Occasional travel may be required.

**What We’re Looking For**:

- Technical and Scientific Expertise
- Academic background in food safety, food technology, agronomy, biology, chemistry, biochemistry, or microbiology.
- Languages
English: Proficient (mandatory).
French: Desirable. Additional EU languages are a plus.
- Experience: Minimum of 1 year of relevant experience (including internships).

Behavioral Skills:

- Team player with excellent interpersonal skills.
- Flexible and adaptable to new challenges.
- Eager to learn and grow in a dynamic environment.
- Analytical thinking with problem-solving skills.
- Excellent ability to communicate complex concepts clearly.
- Knowledge of EU Institutions
- A good understanding of the workings of EU institutions is an advantage.

**Why Join Us?**:

- Work on projects that directly impact the safety and well-being of millions of Europeans.
- Be part of an international, multicultural team committed to excellence.
- Enjoy opportunities to expand your skill set through hands-on experience and structured training.
- Collaborate with high-level professionals within the European Commission.
**Ready to Make a Difference?**:
Take the next step in your career and join us at DG SANTE. Send your CV and cover letter today to become part of this exciting mission for food safety and public health.

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