Knowledge Management Action Plan for The
il y a 1 mois
**Knowledge Management Action Plan for the International Staff
- **Working Location**:Brussels, Belgium**
- **Security Clearance**: NATO Secret**
- **Language**:High proficiency level in English language
**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience:
- Extensive previous experience and expertise in the field of knowledge and information management, including the drafting of work plans, action plans and policy documents
- Experienced coach and workshop facilitator in the field of knowledge and change management
- Previous work in knowledge management in an international organization is highly desirable as well as previous experience producing products such as business process maps, gap and risk analyses as well as action plans and KM policy documents for security-conscious organizations
- Advanced knowledge of SharePoint and SharePoint-based tools is also highly desirable
**DUTIES/ROLE**:
- Liaise with primary KM stakeholders in the IS including the ECT, IKM Network and IKM Competency Centre to create a KM needs assessment based on the pillars of the IS IKM Strategy and IS Divisional needs
- Facilitate the business process mapping of the main IS KM activities, with an emphasis on the KM needs identified in the needs assessment
- As part of the business process mapping exercise, facilitate a gap analysis between current KM activities within the IS and the desired end state outlined in the IKM Strategy, such as improving knowledge sharing and knowledge retention across IS divisions
- Hold a workshop or workshops with divisional KM practitioners and the IKM Competency Centre to identify solutions for bridging the gap between the current state of KM and the desired end state
- Draft a KM Action Plan, to be presented to the IS IKM Network, which identifies short, medium and long term actions that divisional IKM practitioners can subsequently refine and carry out to improve IS levels of KM maturity during the ensuing 6-to-24 month time period
- The Consultant’s role and the focus of their work will be centered on a desired KM end state where KM duties and responsibilities are embedded in IS divisional workflows
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