CRM Manager Tech Company Bruxelles
Il y a 6 mois
Wat ga je doen?
En tant que CRM Manager, vous êtes doté d'une compréhension intuitive de l'expérience client, vous exploiterez vos connaissances approfondies en matière de CRM numérique et mobile pour créer des initiatives de CRM qui changent la donne et renforcent la relation existante avec les clients.
Mettre en œuvre une stratégie locale de gestion de la relation client et des plans tactiques qui encouragent l'innovation.
Fournir d'excellentes expériences clients à travers l'écosystème CRM par rapport aux objectifs de conversion, de rétention/engagement et de reconquête.
Optimiser les parcours des utilisateurs sur la plateforme par rapport aux objectifs CRM et identifier de nouvelles opportunités.
Fournir des analyses et des rapports complets sur les performances des activités CRM et du cycle de vie des abonnements sur le marché.
Vous êtes en charge de l'élaboration des campagnes et travaillez en collaboration avec l'équipe éditoriale pour garantir un contenu attrayant dans toutes les communications avec les clients.
Vous avez une vision plus large que la simple exécution CRM, vous vous souciez du parcours client dans son ensemble et travaillez en étroite collaboration avec les équipes marketing, produit et contenu afin d'offrir la meilleure expérience aux clients.
Wat hebben wij te bieden?
Un CDI avec un salaire compétitif adapté à votre expérience
Laptop, smartphone
**Flexibilité**: Possibilité de travail à domicile
Wat zoeken wij?
Maîtrise du français et/ou néerlandais, ainsi que l'anglais
Un goût pour pour la rédaction de textes et le storytelling
Expérience en matière de soutien stratégique et de planification de programmes de gestion de la relation client (CRM)
Expérience confirmée dans le développement, l'optimisation et l'analyse de campagnes multicanal
Bedrijfsprofiel
Le maestro des data est ton deuxième surnom? Top SAM Recruitment est activement à la recherche d'un CRM Manage r pour une entreprise leader dans le domaine de la gestion des données.L'entreprise offre une gamme de services afin d'aider les entreprises à exploiter les données pour améliorer leur performance. Si cette aventure vous intéresse, postulez dès maintenant
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