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Voice L2 Technician
il y a 3 semaines
**Requirements**
**Skill, Knowledge & Experience**:
- Proven working experience of/with voice protocols: H.323, SIP, SIPoTLS, ISDN (E1/T1), MGCP, RTP
- Proven operational and configuration experience with Cisco CUCM, Unity, Cisco CUBE
- Experience with virtual environments (ESXi, vSphere, vCenter)
Desirable Skills:
- Experience with CISCO Contact Centre Express (UCCX)
- Experience with Microsoft Skype for Business
- Proven knowledge on common monitoring solutions, e.g. CA Spectrum, Solarwinds, SNMP-based tools
- Deployment, configuration of secure voice features
- Experience working in an operations center or service desk
- Scripting experience ideally in python
- Prior experience of working in an international environment comprising both military and civilian elements
- Industry Certification from Cisco: CCNA - Collaboration
- Certified ITIL foundation
Language Proficiency:
- Thorough knowledge of English (oral and written)
**Job Type**: Temporary
Contract length: 7 months
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Mons: Reliably commute or planning to relocate before starting work (required)
License/Certification:
- NATO Secret security clearance (required)
Willingness to travel:
- 25% (preferred)
Application Deadline: 24/04/2023
Expected Start Date: 22/05/2023
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