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Customer Account Relations
il y a 6 jours
**Description**:
We are looking for a motivated professional to join our team dedicated to the administrative management of the client base of a prestigious financial institution. Under the supervision of the Customer Account Relations & Support Supervisor, you will actively contribute to maintaining the highest standards of service for our clients.
Main Responsibilities:
- Ensure the opening and closing of current accounts at the bank upon client request.
- Conduct in-depth analysis of official documents such as constitution, statutes, power of attorney, etc.
- Ensure compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) standards when opening current account contracts.
- Keep client files up to date, including documentation, company data, statutes, powers, and authorized signatures.
- Perform client profile checks in the HBS system by comparing system access with conferred powers.
- Prepare and submit required regulatory reports (PCC2, Fatca, SOA, etc.).
- Provide official communications to clients and offer exceptional customer support.
- Ensure the update of the Banque Eni website to ensure the relevance and accuracy of information.
**Profile**
- Good knowledge of Italian and English (advanced proficiency), French (good conversational level).
- Junior profile with previous experience (internship, etc.).
- Graduate in economics, business management, or political science (Bachelor's or Graduate degree).
- Knowledge of jurisprudence and preferably Italian company law.
Desired Personal Qualities:
- Conscientious, mature, rigorous, and possessing a good analytical mind.
- Precise, organized, and autonomous.
- Effective communication skills.
**Offer**
What they offer:
- Temporary mission for 6 months with the possibility of advancement.
- Working hours: 37 hours/week (9 am to 5:30 pm).
- Competitive salary ranging from €2700 to €2900.
- Telecommuting: 2 days/week.
- Additional benefits: meal vouchers, reimbursed transportation expenses.
**Company**
A prestigious financial institution at the heart of Brussels.
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