Technology Manager P&o

Il y a 7 mois

Brussels, Belgique Umicore Temps plein

**About Umicore**

**About the P&O Technology Team**

As **P&O (People & Organization)** **Technology Manager **you are responsible within the P&O Tech team for the globally used **P&O Technology** **solutions** and in this way supporting the **P&O processes** within his/her area of responsibility. This by implementing process improvements and building up **HR-IS** solutions/systems together with the P&O stakeholders through analysis, design and project management. **The position is located in our office in the center of Brussels.**

**What you will be doing**

**Run (management of existing solutions (upgrades, testing, incident management, enhancements)***

**Global focus**:

- Design and maintain a consistent and optimized HR Systems landscape **(SAP HR/SuccessFactors)**, including interfaces with other systems such as FI/CO, 3rd parties & cloud Technology.
- Create synergies by exchange of proven HR solutions with the different regions. Streamline all local and global developments.
- Coordinate, plan and align maintenance on the HR-IS systems with IS, P&O Operations teams and suppliers.
- Make detailed analysis and design of new requests from the HR regions which are the basis for the development teams of our suppliers.
- Provide 3rd level support on HR Technology, mainly SAP HR/SuccessFactors and case management solutions.
- Serve as the primary point of contact for end users during changes, inquiries, and issues. Challenge conventional practices and provide customer-oriented support using automation.
- Prepare and secure documentation and provide training/guidance on the changes and new implementations
- Utilize automation to analyse and outline requirements that impact processes and users, ensuring the delivery of seamlessly functioning solutions.
- Understanding the P&O system environment in order to harmonize and automate processes.

**Local focus Time & payroll solutions Belgium**:

- Manage and implement successfully changes in the HR-IS environment together with the technical support of our suppliers.
- Work on and coordinate projects. Log issues where needed and do quality checks on the implementation. Assign, manage and prioritize new changes and related testing’s.
- Coordinate issue logging, distribution to the correct suppliers, testing by P&O Operations teams, and take care issues are solved correctly and documented well.

**Build new solutions and major enhancements**
- Analyze and design, in co-operation with P&O and the business units, HR tech solutions for new requirements.
- Act as the lead to globally roll out HR-IS process changes and solutions (from the analysis phase to the final realization and roll out).
- Detect opportunities within your domain of responsibility for technology and process improvements & automations, discuss them with stakeholders and after approval brings these into realization.
- Define and roll out new workflows and automations/RPA within the P&O case management solution

**Local focus on Belgium (C&B, Time and Payroll)** solution in SAP HR to take the lead in coordinating system changes, enhancements & projects from start to finish

**Internal and external Partnering (getting the best out of partner agreements, implementation of new agreements, negotiation, planning)**
- Be one of the main contact persons for P&O CoE’s, P&O operations teams and the BU’s for support on HR-IT related topics.
- Steer P&O communities in the adoption of new processes and technologies
- Ensure that the local IS teams and external suppliers provide high quality service with respect to design and technical support/advice.
- A number of suppliers are contracted to support Umicore in the maintenance and the deployment of the HR-IS systems. In this context manage consultants for the implementation of specific support services or projects.

**Who we are looking for**
- You hold a degree or equal through experience with HR technology
- Relevant working experience (min. 3 years)
- Experience in P&O process analysis/descriptions and P&O process changes and linking this to technology. Overall in-depth functional knowledge of HR/IS Systems (SAP and SuccessFactors).
- Functional/Technical experience in SAP HR Time Management and/or Payroll
- Experience in process automations and case management solutions
- First experience as P&O or HR-IS project manager.
- HR operational expertise (managing, improving and implementing services and processes in area of expertise - C&B, payroll, time management)
- Dealing with people (internal customers within P&O and BU’s, project team members
- Knowledge of functional P&O process in a range of P&O domains (learning, recruitment, C&B/payroll)
- Ability to understand and challenge changing P&O processes (before automating them)
- Understand, be able to analyse and describe HR business requirements, HR processes and data handling
- Business consultation skills with leaders and stakeholders in P&O and beyond
- Ability to engage with customer challenges and

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