Eba Programme Support Assistant

il y a 4 semaines

Brussels, Belgique Vector Synergy Temps plein

**Location**:
Brussels, Belgium

**Security Clearance**:
NATO Secret

**Reference No**:
C003497 / Brussels

**Skills, knowledge, experience required**:

- Higher vocational training in a relevant discipline with 4 years’ post-related experience;
- Current experience and demonstrable skills in testing and support of ERP systems based on Oracle E-Business Suite (EBS);
- Excellent functional knowledge of Acquisition related modules of Oracle E-Business Suite (iProcurement Purchasing, Advanced Procurement Suite);
- Good functional knowledge of Oracle E-Business Suite related modules: Finance, Human Resources, Logistics (Inventory, Order Management) and their integration with one another;
- Knowledge of incident management processes, and experience in this area;
- Understanding of Acquisition business structures, data and reporting;
- Experience in documenting business processes and procedures;
- Exposure to working in the public sector;
- A thorough knowledge of English is essential;
- Shows respect for the views and contributions of other team members;
- Easily establishes good relationships with customers and staff.

**Duties/role**:

- Supporting Neo eProcurement external users (Suppliers) on Neo Service Desk (JIRA ticketing tool) under mínimal or no supervision;
- Supporting NCI Agency Master Data Management Team in their daily work (for example and not limited to: Neo registration of Suppliers; master data entries and modifications in EBA);
- First line functional supporting for Acquisition users of EBA, resolving day-to-day operational problems in support of EBA Business Support Office (BSO);
- Liaising with Second Line support (IT) to document functional requirements/errors of EBA through EBA BSO;
- Designing and developing reports and dashboards, providing access control to Business Intelligence users, and providing expertise for the maintenance of metadata;
- Supporting User Acceptance Testing and provide assistance in upgrades and patch releases to the Acquisition EBA/Neo system;
- Providing technical and functional expertise to EBA Acquisition users and related stakeholders;
- Supporting change process for introduction and integration of new functionalities, contributing to overall business processes improvements initiatives for Acquisition Directorate and NCI Agency;
- Supporting producing detailed WIKI guidance, business processes and other documentation, as needed, related to Acquisition processes used in EBA/Neo;
- Working independently without the need for supervision;
- Supporting audit reviews as needed;
- Building strong relationships with other strategy and policy staff as well as System Functional Administrators inside and outside NCI Agency;
- Performing other duties as may be required.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań - Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS,

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