Operational IT Support Supervisor

Il y a 3 mois


Brussels, Belgique HAYS Temps plein

IT | Information Technology | Company car | Coordinator | Specialist | Support L2 - L3 | 1103157
**Your new company**
Join a dynamic and innovative company committed to providing cutting-edge technology solutions and exceptional client support worldwide.
**Your new role**
As an Operational IT Support Supervisor, you'll play a crucial role in ensuring seamless IT operations and delivering top-notch support to our teams and clients.
Your tasks are:

- Provide efficient IT support and problem-solving.
- Manage support tickets and prioritize user needs.
- Maintain the IT knowledge base and assist in projects.
- Collaborate with vendors and ensure compliance.
- Conduct user training and support financial collaboration.

In essence, the role involves providing top-notch IT support, maintaining system efficiency, and contributing to organizational success.

**Your profile**
- ** F**luency in English & French**, with proficiency in Dutch as a bonus.
- Bring at least 1**0 years of experience** in IT support or related roles, with a knack for troubleshooting technical issues.
- Proficiency in **incident management **and handling tickets via advanced systems.
- Strong communication skills to explain tech issues in simple terms.
- A passion for providing excellent customer service and solving user problems.
- Dedication to continuous learning and professional development.
- Any certifications like Microsoft Certified Professional or Cisco would be a great addition.

**What you'll get in return**
- Exciting projects where you can showcase your skills and make a real impact.
- Opportunities to shape IT policies and contribute to strategic governance.
- Hands-on support tasks that allow you to work closely with diverse teams and clients.
- Financial insights and avenues for ongoing professional development.
- A supportive and collaborative work environment where your growth is encouraged and valued.

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

1103157

**Accreditation number**

**VG 292/BUOSA W.INT.35 W.SO.35**

**Brussels n° 00322-406-20121217**

Very attractive salary with company car


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