IT Support Officer
Il y a 6 mois
Company
Independent, privately held investment company well-recognized as a private equity investor.
Description
Position
M/W/X - EN and (FR or NL) - 3-6 years of Exp - B license driver
As IT support officer, you will join the IT team based in Brussels under the lead of the IT Manager.
**Responsibilities**:
**- Managing the IT Service desk**:
Helpdesk & support to end-users ;
On/Offboarding end-users ;
**- Managing & maintaining**:
- Network (Firewalls / Switches / Wi-Fi / ISP’s) ;
- Printing fleet ;
Telephony & video conference systems
Physical Access control & security system (CCTV, Intrusion, Card readers ) ;
The Microsoft 365 & Azure tenant daily ;
The end user’s devices like laptops, iPhone,(ordering - setup - recycling) ;
- Ensuring backup systems are operational & verifying backups are consistent ;
- Giving training to end-users ;
- Ongoing training and technology watch ;
Profile
Hard skills
- Good knowledge of network concepts - VLAN, MPLS, VPNs, SD-Wan, VVRP (Meraki knowledge is a +) ;
- Knowledge of Virtual machines on Azure (WVD, VMs, Windows365) ;
- Ability to manage Azure & M365 tenant professionally (MS102 certification is a +) ;
- Good knowledge of Teams, SharePoint Online, Exchange Online, Intune ;
- Good knowledge of Windows OS in Intune managed & autopilot mode ;
- Good knowledge of cloud-based backups mechanism ;
- Knowledge of Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint (knowledge of Sentinel SIEM or Purview is a+) ;
- Knowledge of 1Password is a + ;
- Knowledge of Business Central is an advantage ;
- Previous experience in a Private Equity firm is an advantage ;
Soft skills
- Ability to work both independently and as part of a team ;
- Have analytical thinking skills ;
- Pay attention to the details ;
- Have customer service skills ;
- Have excellent verbal communication skills ;
- Be flexible and open to change ;
- Ability to train end users ;
- Be flexible with your working hours when required (Foreign office incidents or night/weekend maintenance tasks) ;
- Be curious ;
Offer
- Experience in the IT team of a company with an international outlook ;
- Perspectives for development through further training or in other IT areas (security, data & BI, AI, etc.) and by managing micro-IT projects ;
- An attractive salary package including fringe benefits ;
**Secteur**: IT
**Région**: Bruxelles
**Functions(s) of expertise**: IT Support Officer
**Field of expertise**: Azure Microsoft 365 Network Support
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