Deputy Director Ground Handling

il y a 2 semaines


Brussels, Belgique Brussels South Charleroi Airport Temps plein

Management:
Etablir et contrôler les processus, coordonner et organiser les

différentes activités du département handling piste et opérations en

fonction des priorités et compétences de chacun ainsi que des besoins

de l'organisation,.

Assurer le coaching et l'évolution des collaborateurs, développer leur

autonomie, contrôler l’atteinte des objectifs

Opérationnel:
Etre un support à la stratégie d’entreprise en matière de handling piste

et d’opérations

Elaborer et structurer l’organisation du département handling piste, et

opérations notamment à travers les processus et procédures

Proposer, mettre en place et monitorer des indicateurs de

performance (internes et externes) et proposer des solutions

d’amélioration

Etablir, gérer et suivre le budget du département handling piste et

opérations

Mettre en place les indicateurs adéquats à son suivi, effectuer les

ajustements nécessaires en cas de besoin dans le but de garantir la

qualité des services tout en minimisant les coûts

Anticiper, analyser, évaluer et mettre en œuvre tous les moyens, d’un

point de vue ressources humaines, en matériel et technologique

nécessaires au bon fonctionnement du département afin de garantir et

de maintenir un service de qualité et dans les délais impartis aux

passagers (vision tactique)

Initier et suivre la mise en œuvre des projets liés aux activités du

département handling piste et opérations

Apporter un support opérationnel dans les situations dites

« exceptionnelles » afin d’assurer la continuité des activités du

département

Profil recherché

Bachelier - Minimum 7 années d’expériences dans le domaine de

l’aéroportuaire et particulièrement le handling ou expérience

équivalente

Langues : français et anglais, néerlandais est un plus

Connaissance de la terminologie aéroportuaire et des opérations

handling sont des atouts

Bonnes connaissances informatiques (outils MS Office)

Qualités managériales : leader, coach et manager

Aisance relationnelle

Orienté clients

Orienté résultats

Sens critique

Capacité à transformer des obstacles en opportunités

Vision globale et transversale

Attentif au principe d’amélioration continue

Prénom

Mélissa

Nom

Hadj Ali


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