Junior Service Desk Agent

il y a 3 jours


Brussels, Belgique Talencia Consulting Temps plein

TalenCia Consulting is currently looking for an junior support engineer for one of their clients.

**Duration**: 1 year + extensions (longterm mission)

Description

You handle the questions from end users by phone and which come in via the portal

You process the recurring questions into procedures, manuals,....

You proactively contact the customer to report on releases and updates

You are willing to take on a large portion of self-study and learning by doing based on real-life cases

You have the necessary communication skills to communicate smoothly both within the team and to customers

If this position interests you, please send your updated resume via the button below.


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