Customer Intelligence Expert

il y a 5 jours

Mechelen, Belgique Datashift Temps plein

**Introduction**:
Understanding your customer is key to ensure meaningful customer interactions, improve product performance and drive business’ growth. As the data revolution continues in full force, companies across different industries are focusing on leveraging the value of their (customer) data. At Datashift we are looking for a customer intelligence expert to help these companies achieve impactful results (and automations).

**Your Responsibilities**:

- Understand client objectives and translate them into data intelligence products;
- Help clients gain actionable insights from their customer data by setting up meaningful customer dashboards, customer segmentation, lead scoring, churn prediction, next best action recommenders ;
- Explain data and analytical solutions in a clear, concise and actionable manner towards business and technical stakeholders;
- Bring data ambitions and the targeted solutions to concrete first steps through the design and realization of MVP’s;
- Develop and implement robust end-to-end pipelines: take charge of the entire process, starting from data exploration to conducting experiments, training, and validating diverse models with a clear emphasis on reaching a tangible (business) impact;
- Coach other customer intelligence-consultants.

**Your Qualifications**:

- 5 years of experience in solving analytical problems in the field of customer intelligence/ marketing optimization;
- An excellent mix of statistical knowledge, programming skills and business focus;
- Experience with programming languages/BI tools such as Python, R, SQL, Tableau, Power BI... ;
- Experience with cloud platforms/providers such as Azure, AWS or Google Cloud;
- Experience in marketing automation tools as Selligent, Adobe Stack is a plus;
- Excellent leadership, interpersonal and communication skills;
- Proven success in contributing to a team-oriented environment;
- Master’s degree in the field of Mathematics, Statistics, Computer Science, Information Management, Engineering or any related field;
- Fluent in Dutch and English.

**Our Offer**:

- A highly entrepreneurial team;
- A no-nonsense working environment with a focus on high quality;
- Excellent terms of employment (including company car, fuel card, meal vouchers & bonus);
- Fringe benefits including continuous training that builds and extends professional, technical and management skills in all areas;
- The opportunity to grow together with Datashift in terms of capabilities as well as financial benefits.

**Contact**:
Apply

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