Head of Cx Operations

Senior CX Solutions Consultant GENESYS Engage Hybrid remote working Genesys SIP Server Genesys CIM Genesys Media Manager Genesys Inbound and Outbound Voice The role is to enage with the end client taking responsibility of collecting customer business and technical requirements, translating them into an architecture and a technical strategy, evaluating the...

**Allianz Partners **is the world leader in travel insurance, roadside assistance and personal services, every day is a new opportunity to make a difference. We are proud of our 17,000 employees spread across 6 continents in 34 countries and speaking 40 languages. For as many different scenarios as there are people, we’re here to help our customers out of...

**Head of Operations and Team Collaboration** **Who we are** Elia Grid International (EGI) is a global engineering consultancy company, part of Elia Group (Belgium) and 50Hertz (Germany), specialising in complex power system challenges. Our goal is to provide high-quality solutions for the challenges of the energy transition. Our multidisciplinary team of...

**Head of Operations and Team Collaboration** **Who we are** Elia Grid International (EGI) is a global engineering consultancy company, part of Elia Group (Belgium) and 50Hertz (Germany), specialising in complex power system challenges. Our goal is to provide high-quality solutions for the challenges of the energy transition. Our multidisciplinary team of...

We are Zetes. Our team of 1,300 employees work across 22 countries in EMEA delivers SAAS solutions optimizing our customers supply chains & innovating citizen identification across the world. Our work for our B2B customers keeps the goods we need moving, with precision traceability. Our work for our B2G customers ensures the delivery of a strong basis for...

Head of B2B Digital Car Trading Operations, Belgium The car market is going through some of most challenging changes. Do you want to play a leading role in transforming how cars are traded in Belgium and throughout Europe? Do you love creating high value for your customers and provide excellent service? We are looking for the Head of B2B Digital Car...

**Head of B2B Digital Car Trading Operations, Belgium** The car market is going through some of most challenging changes.*** **Do you want to play a leading role in transforming how cars are traded in Belgium and throughout Europe?** **Do you love creating high value for your customers and provide excellent service?** **We are looking for **the Head of...

**About Radix** Radix was founded because we believe Artificial Intelligence is the most important catalyst for creating a better future. It allows us to create a safer, healthier, more fulfilling, and more sustainable world. It allows us to be more human. Our journey began in 2018 with a two-folded mission to superpower people: - We created Radix to...

**Société**: Since its creation more than 50 years ago, the Sodexo group has been the world leader in quality of life services. At Sodexo Benefits and Rewards Services, we’ve made our mark on the world by helping clients give their employees personalized experiences, every day. Our benefit platforms and payment solutions are already used by 440,000...

**Head Of Procurement Belgium** **Mission** The Head of Procurement Belgium hierarchically leads the procurement activities and staff of the ING Belgium Procurement Organisation. The Head of Procurement is accountable for definition and execution of - the local (= entities of ING in Belgium) procurement strategy, aligned with ING Global Procurement Bank...

**Job ID: HNMJD2892**: **Role: Head of DevSecOps Team** **Location**: **Brussels, Belgium** **Must have Skills (Demonstrable experience required)**: - Ability to manage stakeholders at a CXO level. - Emotional Intelligence required to deal with people and influence them - Ability to deliver consultancy services - understand customer’s needs and...

**DE JOB**: Als Head of Real Time Operations is het je missie om beschikbaar te zijn voor het aansturen van een 24/7 verkeersleiding, die garant staat voor een uitstekende dienstverlening, exploitatieveiligheid, kostefficiëntie en klantentevredenheid zodat Infrabel tot de referentie op Europees vlak wordt gemaakt. Hier zijn meer precies je...

LolaLiza is looking for a CX Specialist (temporary mission) to support the implementation of our new ecom platform! Your main responsibilities as a CX Specialist at LolaLiza will be the following: - Distill complex problems into simple, compelling visual frameworks such as journey maps to identify points of improvement. Build off these insights to create...

**1. SUMMARY** The Office of Financial Control (OFC) is responsible for the management and implementation of financial and budgetary control systems for several NATO entities, primarily the Civil Budget. As the custodian of Member Nations’ funds, the OFC provides reliable and value adding financial and procurement services in support of front-line...

**LE TRAVAIL**: En tant que Head of Real Time Operations, votre mission est d’être disponible pour le pilotage d’une gestion du trafic 24h/24 et 7j/7, garante d’un service d’excellence, de la sécurité d’exploitation, de la rentabilité et de la satisfaction du client, afin de faire d'Infrabel la référence au niveau européen. Voici plus...

Head of Energy & Sustainability – Brussels & PeripheryAs Head of Energy & Sustainability, you will translate our commitments in energy and sustainability into concrete plans and actions. You will play a leading role in driving innovation and taking our energy business to the next level.Your ResponsibilitiesYou will be responsible for:Defining the vision...

**About us** iBanFirst is an international financial services provider offering alternative payment solutions to traditional banking. iBanFirst is a fintech that developed a banking platform to enable international SMEs to carry out fast, secure and fairly-priced multi-currency transactions. Thanks to iBanFirst, finance teams can send and receive payments...

**MISSIONS**: Vous traduisez la stratégie logistique établie par le Head of Operations en plan d’action, ceci dans le but d’améliorer l’expérience client. Vous veillez également à améliorer continuellement la productivité des opérations. En tant que junior operation leader, vous assumez, en l’absence de votre collègue operations leader, la...

We have an exciting new job opportunity at our location in **Brussels** (Belgium) and are looking to hire a **Brand & Customer Manager (BCM)/ Customer Experience Manager (CX) Oncology Alliances and Multi-Indications.** **Welcome in our team** Our company’s Oncology division is dedicated to deliver breakthrough innovations that extend and improve the...

Sinds zijn oprichting meer dan 50 jaar geleden is de Sodexo-groep de wereldwijde marktleider in ‘quality of life’-services. Door zijn aanwezigheid in meer dan 70 landen weet de Sodexo-groep zich te verzekeren van zijn internationale uitstraling. In België draagt het filiaal Sodexo Benefits & Rewards Services bij aan de verbetering van de...