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Country Manager Belgium
il y a 3 semaines
For one of our international Clients at Isprox Consulting we are looking for a
Senior Customer Service (Export). Our client is a multinational solution
provider within the supply chain sector, headquartered in Middle East and
expanding their operation in more than 30 countries across Middle East, Asia,
Africa and Europe. The group has a proven track improving the integration of
technology into their operation and offering their customers several options to
track shipments. If you are a strong communicator, have a deep problem-solving
focus, thrive in a fast-paced and challenging environment, with a big motivation
for teamwork, enjoy a big deal of autonomy and ownership for your accounts and
look forward to a convivial and diverse culture, this is the place to be.
**Description of this role**:
The responsibilities will include managing the country P&L, maximising market penetration, ensuring profitable transaction volumes and line management of the country team. Must develop not only the business within the country, but also, for the Company network. The responsibilities include focusing on the financial performance within the country, including budgets of each business group (Airfreight, Ocean Freight,Industrial Projects, etc.). The key role is to oversee the day-to-day activities the country and to ensure that the Company assets are managed to attain maximum profitability.
**Key activities**:
- Customers and stakeholders_
Meetings with clients and potential clients
Key customer relationships are maintained
Provide effective leadership to team, ensuring morale and motivation levels are kept high in order to help employees excel in all of their duties.
Reporting to the Regional CEO
Escalation if necessary
Build and maintain key internal and external relationships and serve as external point contact and negotiator for the company
- Responsibilities & Administration Support_
Leading, motivating and recruiting the country team to ensure results are maximised and motivation is maintained
Development of a robust year-on-year strategy and managing the implementation of this to ensure achievement of the country budget
Pro-active courting of potential new business opportunities
Managing existing key accounts to ensure profitable transaction growth
Identifying new business opportunities
Ensuring Company’s performance is in accordance with Health & Safety requirements and regulations
Define and approve Quality & Environmental rules in coordination with QES Manager
Monitoring Agent performance against market and budget, analysing transaction levels and identifying solutions
Ensuring the resolution of operational and other problems through the management of key personnel and liaison with the relevant teams
Identifying new opportunities and working with relevant teams to ensure the smooth introduction and marketing of any enhanced or new products
Ensuring full business policy and legal compliance
Increase and establish brand awareness and market share, and to work out strategic business/ marketing plans to increase sales volume and profitability.
Develop an annual account plan with a strategic focus directed to identifying all opportunities, selecting strategic prospects, identifying customer needs, and selling communications solutions to achieve revenue/margin and sales objectives
Drive country business to achieve and surpass sales and business goals and company objectives
Responsible for follow-up of implementation of Company’s policy in association with QES Manager
Identify company’s objectives
Ensuring that management review meetings are held as defined in QES Manual
- Quality & Improvement_
Comply with company Quality Environment and Safety process
Directs, motivates and manages the country team.
Inspires coworkers to attain goals and pursue excellence. Identifies opportunities for improvement and makes constructive suggestions for change.
**Skills**
Analysis
Planning & Organizing
Decision Making
Results Orientation
Teamwork
Accountability
Communication
Self-Management
Negotiable salary
Type d'emploi : Temps plein, CDI
Salaire : 5.000,00€ à 10.000,00€ par mois
Programmation:
- Travail de jour
Types de primes et de gratifications:
- Primes
Lieu du poste : Déplacements fréquents
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