Client Executive
il y a 5 jours
Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation? Are you ready to join a team that is at the leading edge of innovation at Microsoft?
**We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.**
The
**Client**
**Executive** at Microsoft leads our most valued customers into the digital age. Embracing a challenger mindset, the successful Client Executive manages, orchestrates and leads their virtual teams to embark on strategic partnerships with customers that produce transformative business outcomes. You will be the Customer Outcomes leader who helps set the strategy & direction, drive action, and progress toward strategic objectives and value realization. With your vision, demonstrate Business Value across clouds and solution areas by becoming deeply embedded in the customer’s industry and business. With your Industry and Business acumen, you will execute on this strategy to act on the customers business outcomes and to capture the total available market. As a Client Executive for
**Financial & Professional Services**, you will work with great people for great clients to drive great business impact.
**Responsibilities**:
- Impact and contribute to a wide range of projects for Financial & Professional Services organisations, including but not limited to: business strategy and innovation; business development ('making the market'); go-to-market and commercial strategy; inspiring through BDM engagement and business acumen
- Support in overall business transformation through technology
- Showcase sales leadership whilst addressing key business challenges our customers face, teaming up with unique and complementary capabilities within our Industry and Specialized Technology teams
- ** Customer engagement** - Proactively develops a comprehensive understanding of customer's business needs and strategies for each assigned account, of their priorities, and of the industry direction. Anticipates customers' needs to deliver new insights on business strategies and educate customers on ways to jointly address these needs. Identifies and pursues opportunities to offer highly customizable digitalization solutions. Leverages internal influence to advocate on behalf of the customer internally (e.g., driving changes to roadmap, engaging with product groups), working to prioritize customers' requests and meeting their business needs. Creates trust to influence for impact and acts as a trusted advisor to help the customer transform its business model.
- ** Account management** - Develops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Leads multiple, diverse, and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities.
- ** Sales Excellence** - Develops and implements plans for maximizing upselling/cross-selling opportunities. Drives plans to highlight Microsoft's and partners' solutions to solving additional business and technology issues. Leverages virtual teams to identify and act on new opportunities.
- ** Industry Knowledge** - Leverages a strong knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts to build strong knowledge of the industry and the competitive landscape. Leverages deep understanding of their customer to share knowledge with virtual team and promote customer business perspectives.
**Qualifications**:
**Key Experiences, Skills and Knowledge required**:
- Solid experience in selling to or consulting with enterprise customers, driving digital transformation.
- Solid knowledge of **Financial & Professional Services**.
- Bachelor’s degree/MBA or equivalent experience.
- Experience to lead multi-cultural, diverse and remote teams across different disciplines.
- Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions - combining creativity with intellectual curiosity
- Effectively navigate through ambiguity and complexities related to client management.
- Embody “we-before-me” and the “customer first” mindset that delivers long term success over short term returns.
- The a
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