Incident Coordinator

il y a 7 heures


Brussels, Belgique Senitor Recruitment Temps plein

**Job**:
The client is implementing reliable Security Operations Center services, based on a Managed Detection and Response solution : IAsaac, which is an Advanced Management Security service using artificial intelligence and machine learning, that provides threat Intelligence, threat Hunting, security monitoring, incident analysis and incident response.

For the run phase, the client needs an incident coordinator.

Tasks.

SPOC for SOC operations, coordination and problem escalation.

Support the customer to implement the incident remediation recommendation.

Handle discussion ( response phase ) with SOC.

When a ticket is transferred to ITSM, assign the tasks in ITSM to the relevant response team

Bring ticket to closure with the customer.

Discuss with the customer feedback on incidents raised.

Technical skills

Master in IT.

**Expérience in SOC services**: 8 years

**Expérience in AIsaac services**: 4 years.

Expérience in client interaction.

Security certifications welcome

**Experience in Networks security**: Firewall, switch, routers, networks.

Experience in Security analysis.

Soft skills

Flexible, stress resistant,Creative, result - oriented

Team spirit

Communication skills.


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