IT Support Specialist
Il y a 4 mois
**Job description**
- **Position: IT Support Engineer L1**:
- **Working Hours: Full-Time (5DPW)**:
- **Start Date: As soon as possible**:
- **Required support: On-site**:
- **Employment Type: Fixed Term Contract**:
- **Preferred Contract: B2B with Sharp Brains Limited (UK) - you should be eligible to contract/file your taxes yourself. (As Self Employed / Contractor or through an Umbrella company)**
Troubleshoot, diagnose and resolve the tickets which required Field support
Provide IMACD and Break-fix support for Laptops & Desktops (Hardware & Software) + Connected peripherals.
Installation, Administration & Maintenance of Windows Computers used in production lines when using Electrolux Windows image. Excluding OT devices.
Administration and maintenance of Videoconference devices and Projectors (in collaboration with Electrolux’s suppliers if applicable).
Administration of Inkjet, Laser, and Matrix printers
Physical moves of Printers (Multi-Function Printers and Bulk Moves) within Electrolux’s locations
Coordinate with Level 2 RDS and Service Desk teams for ticket resolution
Utilize Known Error Database (KEDB) to perform workplace tasks Participate in supporting activities (audit, security, risk, and compliance activities) for dedicated sites that can be managed within the operations without any additional efforts Schedule supported device installation, software, and hardware activity with end user at their convenience to minimize disruption
Resolve incidents (Break fix services) at end-users’ desks when resolution cannot be achieved by remote support.
Resolve break-fix incidents, either by own intervention or requesting and coordinating technical service by OEM Supplier Manage any end-user service requests (e.g., desktop, mobile) which require local interaction at the supported sites.
Identify the repeated incidents that are coming to FSO support, can be resolved by remote support / service team and revert with KB articles as part of continuous service improvement and support shift left activities for remote support Co-ordinate with Supplier’s partner or Electrolux’s teams to resolve tickets at dispatch locations Inform Electrolux end user on expected resolution time for active incidents adhering to Electrolux’s procedures. Collect / Receive hardware in case as part of user’s resignation, aligning to Electrolux defined process Provide hands-on support for VIP users/devices with high priority Provide IMACD and Break-fix support for Laptops & Desktops + Connected peripherals (Monitors, Mouse, Keyboards, and Docking Stations): Including devices in R&D labs and shopfloor Installation, Administration & Maintenance of Windows Computers used in assembly line, R&D and shopfloor. Administration, and maintenance of IHMS Industrial data collectors, Android tablets used in the factory and in other Business areas, Raspberry & TV’s (DOME Dashboards) and Totems. Administration of Label Printers and Zebra Printers on Shop floor.
**Language Skills**:
- Proficiency in speaking English
- Local language proficiency at least C1 level or native proficienc**y**
**Benefits**:
- Competitive salary based on experience
- Opportunities for professional development and training
- Potential for career growth and advancement within the organization
- Dynamic and innovative work environment with a focus on teamwork and collaboration
**Job Type**: Contract
Contract length: 12 months
-
IT Support
Il y a 7 mois
Brussels, Belgique AbAKUS IT Solutions Temps plein**Your mission**: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. **Your tasks**: - Serve as a dedicated service desk agent, incident analyst, and problem solver. - Ensure swift incident analysis, prioritizing first and second-line customer interactions to...
-
IT Support Specialist
il y a 1 semaine
Brussels, Belgique BASYS IT-Service GmbH Temps pleinAre you ready for new horizons? BASYS IT-Service GmbH currently provides IT services in 14 different European countries and operates in more than 30 locations, including London, Munich, Barcelona, and Prague. We help to create pragmatic solutions through our exclusive operations. Our clients place their trust in our expert and reliable service. This is what...
-
IT Support Specialist
il y a 6 jours
Brussels, Belgique Pauwels Consulting Temps plein**Job description**: Pauwels Consulting is searching for a passionate IT Support Specialist. Are you the one-in-a-kind IT Support Specialist that dares to take on challenging projects at our clients? At Pauwels Consulting we not only mix and match our consultants with the different projects, we actively strive for career and personal growth for all our...
-
IT Support Specialist
Il y a 7 mois
Brussels, Belgique Proximus Group Temps plein**IT Support Specialist** We are seeking a highly skilled and motivated IT Support Specialist to join our dynamic team. This role requires a strong understanding of Microsoft 365, Slack, Atlassian, 1Password, Zoom, and hardware lifecycle management. **Key Responsibilities**: - Manage the onboarding and offboarding processes for users across various...
-
IT Support Specialist
Il y a 2 mois
Brussels, Belgique CTG Temps plein**IT SERVICE MANAGEMENT** **BRUSSELS**: **Sylvain Marsal** **Recruiter** **IT SUPPORT SPECIALITST FOR THE EUROPEAN INSTITUTIONS**: Are you ready to embark on an exciting journey with CTG IT Solutions? We are seeking a dynamic **IT Support Specialist** to join our team, working alongside a prestigious European Institution based in Belgium. **YOUR...
-
IT Support Specialist
il y a 4 jours
Brussels, Belgique Sharp Brains - Global IT Support Temps plein**JD: EUC L1** **Location: Ahlstrom-Munksjö Malmédy SA Avenue de Pont de Warche, 1 BE- 4960 Malmédy Belgium** **Job Type: Part-Time Contract - Two days a week (16 HOURS)** Providing Field Service Support at the specified location within the committed service levels ensuring customer satisfaction - Raise ticket with OEM vendor in case of system under...
-
IT Support Specialist
Il y a 7 mois
Brussels, Belgique Experis Temps pleinLocation: **BRUXELLES** **#23660** Spécialiste en Support Informatique Rejoins une équipe dynamique et innovante au cœur du secteur du bâtiment, où chaque jour offre de nouveaux défis excitants ! En tant que Spécialiste en Support Informatique, tu seras le maître de notre réseau informatique, garantissant une expérience optimale pour notre...
-
IT Infrastructure Specialist
Il y a 7 mois
Brussels, Belgique AbAKUS IT Solutions Temps pleinAs a technical specialist, you will actively contribute to optimizing IT infrastructures, ensuring service continuity for our clients. **Responsibilities**: **Profile**: - Minimum 2 years of experience in a Windows environment, specializing in user support levels 1 and 2, in a network environment, and with technical support for PCs. - Mandatory Microsoft...
-
IT Support Specialist
Il y a 5 mois
Brussels, Belgique NN Group Temps pleinWhat does your job as an IT Support Specialist look like? NN has invested heavily in the last years to transform itself & their IT department into a real digital company, where client service is optimal and process are smooth & automated. Next to that, NN is always looking for new innovative products & services to offer to their clients. In order to achieve...
-
IT Support Specialist
il y a 7 jours
Brussels, Belgique Tobania Temps plein**What can you expect?**: Do you have experience in independently providing IT support to a group of end users or do you dream of taking on more responsibilities within an IT environment? Do you have what it takes to lead or support on-site project implementation/deployment efforts? Would you like to take ownership for the stock and lifecycle management of...
-
IT Support Specialist
il y a 2 semaines
Brussels, Belgique Getronics Temps pleinNature of tasks Service desk agent, incident agent and analyst, problem agent and analyst Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate **First and second-line support**: remote and on-site support Recording & tracking incident and request information Recording & tracking Problem...
-
IT Support Analyst
il y a 3 jours
Brussels, Belgique KompiTech IT Services Temps plein**IT Support Analyst** - Providing onsite IT support to customers. - Deliver an excellent level of customer service. - Provide support for IT infrastructure - Desktops, Laptops, Printers, Handhelds and Smartphones. - Categorize and prioritize end-user support requests and service requests by utilizing a ticketing system to track tickets and provide...
-
Business Specialist IT Support
Il y a 7 mois
Brussels, Belgique Groep S Temps pleinGroup S est une entreprise offrant une gamme complète de services RH de qualité supérieure, garantissant à nos clients un gain de temps et une gestion sociale sécurisée. Notre équipe informatique, composée de plus de 100 collaborateurs, joue un rôle majeur chaque jour pour atteindre ces objectifs. - Nous recherchons des talents passionnés et...
-
Business Specialist IT Support
Il y a 7 mois
Brussels, Belgique Group S Temps pleinGroup S est une entreprise offrant une gamme complète de services RH de qualité supérieure, garantissant à nos clients un gain de temps et une gestion sociale sécurisée. Notre équipe informatique, composée de plus de 100 collaborateurs, joue un rôle majeur chaque jour pour atteindre ces objectifs.- Nous recherchons des talents passionnés et...
-
IT Support Technician
il y a 9 heures
Brussels, Belgique Synergy Global IT Services Temps pleinIt could be the perfect moment to pursue your career in Information Technology. If you are passionate about improving yourself, we are ready to support you during your journey. IT Support Technician must have: Fluent English, Passion for career in IT IT Support Technician is needed to have: Work/Residence Permit in Belgium IT Support Experience, Location:...
-
IT Support Specialist
Il y a 7 mois
Brussels, Belgique CTG Temps plein**IT SERVICE MANAGEMENT** **BRUSSELS**: **Sylvie Zimmer** **Recruiter** **_CTG IT Solutions is an IT Services Company dedicated to European Institutions. We are currently hiring an IT Support Specialist (Visioconference) to join our team in Brussels._** **Your Missions** - You manage incident analysis, first and second-line customer liaison with the...
-
IT Support Specialist
il y a 2 semaines
Brussels, Belgique AT Recruitment Temps plein**Job omschrijving**: Onze klant is een internationale speler die zich specialiseert in elektronische communicatie tussen bedrijven. Binnen de retailsector voorzien ze alle achterliggende data die nodig is om voor het lanceren van producten. Voor de uitbreiding van hun team zijn we op zoek naar een IT Support Specialist. Hun hoofdkantoor is centraal gelegen...
-
Standard IT Support Specialist
Il y a 2 mois
Brussels, Belgique Getronics Temps plein**Nature of tasks** - Service desk agent, incident agent and analyst, problem agent and analyst - Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate - First and second-line support: remote and on-site support - Recording & tracking incident and request information - Recording & tracking...
-
IT Support Specialist
il y a 3 jours
Brussels, Belgique HAYS Temps pleinBrussels 1000 | very all-round! | at least 2y exp. | English | international NGO | IT project management **Your new dream job?** In this position, you will offer IT Support to HQ (50 people) & the members in an international setting. The main language is English. You offer support in a Windows environment. You will join a team of 2 colleagues, a junior IT...
-
IT Support
Il y a 7 mois
Brussels, Belgique Oliver James Associates Temps plein**Join Our Elite IT Team Supporting International Airport Operations** **Location**: Brussels - Hybrid **About Us**: At Oliver James, we're not just filling positions; we're elevating careers. We are currently on the hunt for a forward-thinking IT Support Specialist to join a top-tier team dedicated to operational excellence and innovation for various...
