Customer Advisor
il y a 2 jours
One of our clients, active in the world of private banking, is looking for a switchboard operator to reinforce their team in Brussels.
** Description**
- You are the first point of contact for our customers and handle incoming calls;
- You address the customers, listen carefully to their requests and give them correct information;
- You transfer customer calls to the appropriate persons or take note of their messages and pass them on correctly to colleagues;
- You follow up on the administrative aspects of your telephone conversations;
- You provide administrative support to your colleagues at the reception desk and perform ad hoc administrative tasks;
- You contribute to the improvement of the quality and efficiency of the reception of our customers.
**Profile**
- You have a Bachelor's degree, a Master's degree or equivalent;
- A first experience in a similar function is desirable;
- You have a very good knowledge of French and Dutch;
- You have good communication skills and you like to talk with customers;
- You are enthusiastic and dynamic;
- You work in an orderly manner and you are able to handle punctual stress;
- You are familiar with the required IT tools and use Teams fluently.
**Offer**
Our client, a prestigious private bank, is offering a full-time permanent contract at their headquarters in Brussels (Etterbeek)
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