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Knowledge Manager
Il y a 5 mois
At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Knowledge Manager to join our UniQue Brussels team.
What will you be bringing to the team?
Within the Governance and Cybersecurity Culture team, you will develop a unit-wide knowledge management system, support and animate internal communication channels and support communication and dissemination of information through briefings, LTT, papers and supporting material.
- You will be responsible for the definition of objectives and milestones, periodic status meetings and drafting of corresponding progress/performance reports
- Follow-up of the prior knowledge management project, update of the identified knowledge producers.
- Identify a way to implement knowledge generation, storage, processing and consumption based on the ServiceNow platform
- Design and initiation of a unit portal based on Sharepoint and Teams.
- Draft briefings, LTTs, papers and supporting material, along with associated planning, for the unit's various administrative and cybersecurity tasks.
- Management of the communication tools, including the management of meetings, communication to its members, solicitation and tracking of discussion points.
- Consultation and communication of agendas, decisions, documents, meeting minutes and recommendations to DIGIT’s senior management.
**Requirements**:
What do you need to succeed in this position?
- University Degree in a relevant field
- ITIL4 foundation certification
- Knowledge-Centred Service Foundation
- At least 15 years of experience in a similar field
- At least 5 years of expertise as Knowledge Manager;
- At least 4 years of expertise in the organisation of communication activities for end-users, briefings and LTTs.
- Knowledge of service management
- Strong communication skills in English and French (level C1) with technical and non-technical audiences.
At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality and Inclusion Policy for more information
