Support Specialist

Il y a 7 mois


Brussels, Belgique Talentus Temps plein

Talentus est le partenaire de votre carrière

Nous assurons le match parfait entre vos aspirations professionnelles et les ambitions de nos clients.

Notre mission est de construire ensemble votre avenir professionnel.

**Positionner**:
En tant que **_Support Specialist_**, vous contribuez au développement et au support sur le terrain
- ** Gestion des échanges**: Vous surveillez de près les échanges d'appareils entre les techniciens et les consommateurs finaux pour garantir une transition fluide
- ** Résolution de problèmes**: Vous êtes le point de contact essentiel pour résoudre les problèmes avec les clients, les équipes internes et les partenaires logistiques externes
- ** Soutien aux techniciens**: Vous apportez un soutien précieux aux techniciens, contribuant ainsi à leur succès
- ** Devis et statistiques**: Vous préparez les devis pour vos clients et analysez les statistiques pour améliorer les KPI's

**Offrir**:
En plus d'avoir l'opportunité de rejoindre une société stable avec des valeurs fortes voici ce que nous vous proposons:

- Un contrat fixe après une période d’intérim réussie (6 mois)
- Un environnement de travail préconisant une belle flexibilité
- Un salaire à la hauteur de ton potentiel assortis d’avantages extra-légaux
- La chance d’intégrer une équipe aux valeurs fortes basées sur la confiance, l’honnêteté et la responsabilité
- De superbes possibilités d’évolution professionnelles et personnelles

›Vous ne cochez pas toutes les cases mais vous sentez que vous pouvez avoir réellement une valeur ajoutée ?

N’hésitez pas à postuler Nous recherchons toujours nos talents de demain

A très vite

**Profil et compétences**:
Vous êtes** LA** personne que nous cherchons si vous répondez **"OUI"** aux points ci-dessous:

- Vous êtes parfaitement** bilingue français/néerlandais**:

- Vous disposez d'une **expérience probante en service client** qui met en avant votre professionnalisme et orientation client
- Vous résolvez les problèmes de manière structurée et rapide
- La **Suite Office** (en particulier Excel) n'a plus de secret pour vous La maîtrise de **SAP** est un sérieux atout
- **Teamplayer** vous êtes toujours prêt à collaborer avec vos collègues

**À propos de l'organisation**:
Notre partenaire, un leader européen de l'électroménager de renommée mondiale, est à la recherche de son futur **_Support Specialist_** **pour jouer un rôle clé dans la satisfaction client.

Vous avez de solides compétences en service client, une approche analytique et un désir de créer des expériences exceptionnelles ? Alors ce poste est fait pour vous


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