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Customer Service Operations Trainee

Il y a 2 mois

GrootBijgaarden, Belgique Tetra Pak Temps plein

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._

**Job Summary**:
Start your career development and become Tetra Pak’s next Future Talent We are looking for highly motivated newly graduates to join us in 2023 September

Future Talent Program is a Trainee Program within Tetra Pak. We offer a permanent position at our site in Belgium/the Netherlands. You will onboard an individual designed development program for 18 months connected to a specific position and the Tetra Pak organization. During the program you will participate in trainings and job rotations throughout various parts of Tetra Pak to explore your potential and grow as a person. As a Trainee here with us, you will get to know our entire business and collaborate with colleagues all over the world. And this is just the beginning of your Tetra Pak career

**What you will do**:
You will be part of the Customer Service Operations (CSO) team in Belgium/Netherlands. Provides exemplary service to our customers, where you will spend ± 80% of your time.

Our goal is to deliver the best services to the customer without making a compromis on quality and safety.

We engage to make CSO an efficient and fun place to work.

As a Future Talent CSO Trainee, you will:

- Develop skills to execute installation tasks, assembling equipment as well as installation of relevant rebuilding/upgrade kits according to procedures and reinstate equipment into production.
- Learn to execute preventive maintenance activities in line with global Tetra Pak standard procedures and reinstate equipment.
- Learn trouble shooting skills (Problem Solving Methodology) to restore machines to operational basic conditions.
- Execute timely maintenance and technical issues reporting according to procedures.
- Inform Tetra Pak staff about ongoing service activities issues affecting the customer or the quality of Tetra Pak service. Inform about any business opportunity discovered at the customer.
- Act as an ambassador for Tetra Pak at all times. Ensuring and promoting good working relationships with the customer colleagues.
- Execute all work in accordance Tetra Pak and Customer safety regulations and requirements regarding product quality and food safety.

**We believe you have**:

- You are communicative to understand customer needs and willing to learn
- You are a team player but also able to work independently
- You have technical school/college background in (Electro)Mechanics or Education in automation and process engineering or equivalent

**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements

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