Assistant Director of Sales

Il y a 4 mois

Brussels, Belgique Crowne Plaza Hotels & Resorts Temps plein

**Your day-to-day**

**People**
- Develop the team and improve their performance through coaching and feedback, and recognize good performance
- Drive a great working environment for teams to thrive - connect departments to create sense of one team
- Develop and maintain great working relationships with key clients and outside contacts to increase revenue
- Assists in producing, implementing and monitoring action plan to ensure objectives are achieved

**Financial**
- Assist Director of Sales & Marketing in Producing monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
- Create and develop special events and sales blitzes to showcase the hotel to potential clients.
- Attend trade shows and major markets events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.

**Guest Experience**
- Co-ordinates the development of all promotional material and improve the visibility of our hotel on social medias
- Meets with guests from major producers/organizers of big events staying in the hotel and provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience
- Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients

**Responsible Business**
- Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities
- Supporting Director of Sales & Marketing with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity
- Raise the awareness and reputation of your hotel and the brand locally - occasionally acting as hotel representative for media related enquire

**What we need from you?**
- Bachelor’s degree or higher education qualification in marketing or related field
- Minimum 5 years of experience in a hotel sales and marketing setting
- Strong knowledge of local businesses and business trends required
- Must speak fluently English and at least Dutch or French at a professional level
- Experience in a Managing Team

**How do you deliver this?**

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness : is about providing guests what they need, and doing so in a timely and caring manner

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

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