Customer Support Specialist
il y a 13 heures
**Customer Support Specialist**:
Complexe zorgtechnologie
**Software**
**inHouse**
**Antwerpen**
**Beschrijving**:
Voor een **internationaal groeiende onderneming**, gespecialiseerd in de ontwikkeling van** zorgtechnologie**, zijn wij op zoek naar een **support / customer service analyst** om hun **in-house** team te **Antwerpen** te versterken.
Deze zorgtechnologie komt tegemoet aan de complexe noden van zorgbehoevenden, ouderen en zorgverleners met als doel de kwaliteit van de zorg te verbeteren. Daarnaast gaat dit product, met een hoogstaande maatschappelijke relevantie, de vereenzaming van ouderen tegengaan en deze in staat stellen langer zelfstandig te kunnen wonen. Ze zijn vooral actief binnen de thuiszorg, woonzorgcentra en serviceflats, maar ook kinderdagverblijven.
- Je komt terecht in een team van 7 mensen en werk je mee aan de verdere uitbouw van dit
- **innoverend en complex product**. Als Support Specialist is het jouw taak de klant steeds op de eerste plaats te zetten en heb je oog voor detail. Aan de hand van Service Requests behandel je de binnenkomende problemen en verleen je telefonisch hulp aan de klanten. Kennis van Nederlands en Engels is een must, Frans is een mooie plus
**Profiel**:
- Je hebt een eerste werkervaring als support of customer service analyst.
- Je bent communicatief sterk en bent vlot in Nederlands en Engels, Frans is een mooie plus.
- Je legt de nodige creativiteit en zelfstandigheid aan de dag.
**Aanbod**:
- Financieel kan je rekenen op een marktconform loon.
- Je krijgt de kans mee te werken aan een sociaal relevant product.
- Je komt terecht in een hecht team.
IT
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